Level 2
Level 2 training resources provide staff with deeper knowledge and practical understanding they need to work safely, confidently and in line with health and social care standards. These materials build on core concepts and introduce more detailed guidance suitable for developing competence and supporting ongoing CPD.
Presentation Packs
ACEs - The Stress Response and Developing Brain Training ResourcesACEs - The Stress Response and Developing Brain Training Presentation and Handout. Both files editable. Learning Objectives Understand how chronic stress impacts the brain Recognise behaviour as communication Identify signs of dysregulation Presentation (36 Slides) - Slide Titles: Learning Outcomes What This Session Covers Why It Matters and Your Role The Four Survival Responses Fight Flight Freeze Fawn Key Message Impact on Emotional Regulation, Learning, Memory and Relationships Emotional Regulation Learning Memory Relationships Key Message How Trauma Shapes Attachment When Early Care is Safe When Early Care is Unsafe or Unpredictable Common Trauma Shaped Attachment Patterns Key Message Behaviour Patterns Linked to Aces Heightened Alertness Emotional Outbursts Avoidance and Withdrawal Overcompliance or People Pleasing Control Seeking Behaviour Relationship Testing Sector Examples: How ACE Linked Stress Shows Up In Different Settings Key Message References Word Document Handout HSC...
Presentation Packs
ACEs Introductory Awareness Training ResourcesACEs Introductory Awareness Presentation and Handout. Both files editable. Learning Objectives: Understand what ACEs are Recognise how trauma affects development Why ACEs awareness training matters Presentation (23 Slides) - Slide Titles: Learning Objectives Why ACEs Awareness Matters Definition of ACEs Categories of ACEs ACEs and Outcomes Protective Factors Developmental Trauma vs Single Incident Trauma Developmental Trauma DEFINITION Developmental Trauma Key Features Developmental Trauma Examples ACROSS SECTORS Developmental Trauma Impact Single-Incident Trauma - Definition Single-Incident Trauma Key Features Single-Incident Trauma Examples ACROSS SECTORS Single-Incident Trauma Impact Key Differences Why This Matters References Word Document Handout HSC Training Link Training Resources for Health and Social Care Supplying training resources to the health and social care sector since 2004. Resources are emailed to you via ZIP folder attachment. All packs are written in a generic st...
Presentation Packs
Adult Residential Care Safeguarding Awareness Level 2 Training ResourcesAdult Residential Care - Safeguarding Awareness Level 2 Presentation, Handout, Multiple Choice End of Session Assessment, Case Studies Learning Activity, Case Studies Trainer Aide NOTE that there is also a short quiz in the presentation. All files editable. Aims and Objectives: Overall Aim: To provide participants with an understanding of safeguarding in adult residential care, focusing on recognisingsigns of abuse, knowing the correct actions to take and understanding the legal and ethical responsibilities. Learning Objectives: Understand the different types of abuse and their signs in adult residential care settings. Recognisethe steps to take when abuse or neglect is suspected. Understand the role of staff in safeguarding and the legal requirements involved. Presentation (51 Slides) Welcome and Introduction An Introduction to Recognisingand Responding to Abuse What is Safeguarding? Importance of Safeguarding Vulnerable Individuals Legal and Ethical Responsibilities Types of Abuse...
Presentation Packs
Angina Awareness for Care Staff Training ResourcesAngina Awareness, Care Staff, Nurses, Support Workers Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key All files editable. Overall Aim: To increase awareness and understanding of angina its causes, symptoms, management and emergency response to ensure safe, effective support for individuals in care settings. Learning Objectives: Explain what angina is, including its main types, common triggers and risk factors. Recognise the signs and symptoms of angina and describe the immediate actions required during an angina episode. Support individuals with angina safely and effectively in health and social care settings, including an understanding of treatment and medication management such as GTN use. Presentation (30 Slides) Aim Objectives Introduction What is Angina? Types of Angina Causes and Risk Factors Signs and Symptoms Recognising an Angina Attack Immediate Actions Medication Awareness Supporting Individuals with Angina Documentation and Communication When To...
Handouts
Assistive Communication Tools Awareness Level 2 Training ResourcesAssistive Communication Tools Awareness Handout - Level 2 7 page handout (Word Document) Key Points about the Use of Assistive Communication Tools The Importance of Assistive Communication Tools in a Care Home The Importance of Assistive Communication Tools in Domiciliary Care Word Document HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway as Debit and credit card payments accepted. Contact me if you require bespoke training resources with your learning objectives and your target audience. HSC Training Link Training Resources for Health and Social Care
Handouts
Assistive Communication Tools Used in Care Settings Level 2 Training ResourcesAssistive Communication Tools Used in Care Settings Handout - Level 2 3 page handout (Word Document) Lists examples of tools used, who they are by and the benefits of using the specific tools. Word Document HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway as Debit and credit card payments accepted. Contact me if you require bespoke training resources with your learning objectives and your target audience. HSC Training Link Training Resources for Health and Social Care
Presentation Packs
Audiology Awareness Level 2 Children and Adult Care Settings Training ResourcesAudiology Awareness Level 2 Children and Adult Care setting Training Resources This training resource has been designed for Children s and Adult Health & Social Care Staff who support people with hearing loss, are hard of hearing, or use hearing aids. It is for trainers who need resources to deliver their session. The resource provides clear, practical and accessible information on the anatomy of the ear, how hearing works, common types of hearing loss, recognising signs of hearing difficulties in children and adults, effective communication techniques, environmental adjustments, and the safe use, cleaning and maintenance of hearing aids. It includes a training presentation, handouts, end-of-session knowledge check and separate Trainer Aide Answer Key, giving trainers resources to deliver a structured session. All documents are fully editable should they need to be adapted to suit your organisation, learners or delivery requirements. Presentation, 4 Handouts, Knowledge Check Questio...
Presentation Packs
Basic Wound Care (Clinical) and Wound Awareness (Non Clinical) Training ResourcesBasic Wound Care 1) Wound Awareness 2) Basic Wound Care Presentation 1 Wound Awareness (47 Slides) - Slide Titles: Aims and Objectives Introduction Prevalence and Incidence Burden of Wounds to The UK s NHS Wound Healing The Wound Healing Process Wounds Acute and Chronic Wounds Chronic Wounds Wound Healing Wound Healing Mechanisms Wound Healing Mechanism Categories Primary Closure Wound Healing Mechanism Categories Delayed Primary Closure Wound Healing Mechanism Categories Secondary Closure Wound Healing Mechanism Categories Skin Graft & Flap Objectives of Wound Healing Assessment of Wound Healing The Stages of Healing Assessment of Wound Healing Homoeostasis Stage Inflammatory Stage Proliferative Stage Remodelling Stage Issues with These Stages Epidermal Wound Healing Deep Wound Healing Wound Classification Predominant Tissue Type Identification Medical Adhesive Related Skin Injury (MARSI) Key Points References Presentation 2 Basic Wound Care (71 Slides) - Slide Titles: Aims and Obj...
Presentation Packs
Bullying Awareness for Staff Training ResourcesWorkplace Bullying - A Guide for Staff Presentation and Word Documents (all editable) Presentation Bullying Awareness (59 slides): Aims and objectives Introduction Bullying and the Law Learning Activity Definition of a Bully Learning Activity Bullying at Work Bullying Behaviour Learning Activity The Bully Types of Bullying Learning Activity Whose Fault is Bullying? Misconceptions about Bullying Learning Activity People affected by Bullying Learning Activity The Effects of Bullying (2 slides) Learning Activity Physical Effects Emotional Effects Mental Effects Behavioural Effects Learning Activity Abuse of Power - Bullying Examples Performance Review Learning Activity Failure to Act (Managers) Learning Activity A Non Bullying Manager Action to take - Dealing with Bullying Learning Activity Action to take - Dealing with Bullying Protection from Harassment Act 1997 Equality Act 2010 Final slide References Word Documents (18) Bullying Awareness for Staff Staff Aide Memoir Learning Activi...
Presentation Packs
Burns and Scalds from Hot Water and Surfaces Training ResourcesPowerPoint presentation and Word Documents (End of Session Generic Assessment and Handouts) and PDF version of presentation. Burns and Scalds from Hot Water and Hot Surfaces Awareness (35 slides) - Slide Titles: Aims and Objectives Introduction Burns and Scalds Adult Care Settings CQC Prosecutions Burns Types of Burns Scalds Risks fro Vulnerable People Vulnerable People Prevention of Scalding Accidents Prevention of Burning Accidents Preventing Scalds - Action Required Individual Risk Assessments Preventing Scalding Accidents Control Measures Preventing Burns from Hot Surfaces Control Measures Domiciliary and Homecare Hot Water Bottles and Microwaveable Wheat Bags Key Legislation and Guidance Health and Safety at Work, etc. Act 1974 Reporting of Incidents Resulting in Burns or Scalds RIDDOR In Relation to Burns and Scalds CQC (Registration) Regulations 2009: Regulation 18 Mental Capacity Act CQC LEARNING FROM SAFETY INCIDENTS References Word Documents 3 Handouts 1 End of Session Gen...
Presentation Packs
Care Planning Awareness Level 2 Training ResourcesCare Planning Awareness Level 2 This pack introduces 'care planning' for learners and staff new to the role of care work. It details what a care plan is and how it instructs care and support to be given for each individual receiving care. Presentation, handout and end of session multiple choice assessment. All files editable. Presentation (30 slides) Aims and Objectives Introduction to Care Planning What is Care Planning ? The Importance of Care Planning in Supporting People Your Role as a Care Worker in Care Planning The Role of the Care Team and Developing and Delivering Care Understanding the Role of the Supervisor in Care Planning Collaboration: Working with the Wider Care Team Contributing to the Care Plan Review Process The Care Setting's Role in Care Planning Person Centred Care: A Key Element in Care Planning Key Principles of Effective Care Planning Types of Support and Assistance in a Care Plan Personal Care Support, Mobility & Physical Support Medication Support, Nutritio...
Scenario Bank
Challenging Behaviour Level 2 (50 Scenarios) Care Worker ScenariosChallenging Behaviour Level 2 (50 Scenarios) Care Worker Scenarios Editable Word document (23 pages) This practical training resource provides a collection of 50 realistic challenging behaviour scenarios designed to help care workers apply Level 2 principles when responding to behaviour that causes concern. Each scenario encourages discussion, reflection and confident decision making when faced with situations where calm communication, professional judgement and safe practice are essential. The document provides trainer guidance, scenario prompts and model responses that support understanding of key responsibilities recognising behaviour that may indicate distress, responding safely, reducing escalation, reporting concerns and maintaining professional boundaries. Ideal for induction, refresher training and CPD, this pack helps staff recognise early signs of challenging behaviour, respond appropriately, manage conflict and reinforce safe, person centred practice. Format: Microsoft Wo...
Scenario Bank
Communication Level 2 (50 Scenarios) Care Worker ScenariosCommunication Level 2 (50 Scenarios) Care Worker Scenarios Editable Word document (22 pages) This practical training resource provides a collection of 50 realistic communication scenarios designed to help care workers apply Level 2 communication principles in everyday practice. Each scenario encourages discussion, reflection and confident decision making when responding to situations where clear communication, professional judgement and safe practice are required. The document provides trainer guidance, scenario prompts and model responses that support understanding of key responsibilities communicating effectively, checking understanding, offering appropriate support, reporting concerns and maintaining professional boundaries. Ideal for induction, refresher training and CPD, this pack helps staff recognise communication needs, respond appropriately to misunderstandings, manage conflicts and reinforce safe, person centred practice. Format: Microsoft Word (fully editable) Delivery: R...
Handouts
Confidentiality Awareness Level 2 Training ResourcesConfidentiality Awareness Handout - Level 2 6 page handout (Word Document) Key themes and underpinning knowledge Confidentiality and Effective Communication Legal and Ethical Obligations Key points about the scope of confidentiality for care workers Word Document HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway as Debit and credit card payments accepted. Contact me if you require bespoke training resources with your learning objectives and your target audience. HSC Training Link Training Resources for Health and Social Care
Presentation Packs
Cultural Awareness & Cultural Humility Training ResourcesCultural Awareness & Cultural Humility Foundation Training Core Foundation Training (All Staff) Providing respectful, inclusive and person-centred care. All frontline care staff, Support workers, Healthcare assistants, Volunteers, New starters / induction. Aligns with UK legislation, CQC expectations, and person-centred care principles, suitable for mixed roles and new starters. Presentation, Handout, Scenarios Pack with Learning Activities, End of Session Knowledge Check Questions (mix of multiple choice and short answer questions), Trainer Aide Answer key. Scenario pack is written for face to face training but can easily be adapted for other delivery methods. All files editable. Overall Aim: To increase staff awareness of culture, unconscious bias and cultural humility so they can deliver respectful, inclusive and person-centred care in line with the Care Act 2014 and Equality Act 2010. Learning Objectives: By the end of this training, participants will be able to: Define culture ...
Presentation Packs
Cultural Considerations in End of Life Care Training ResourcesCultural Considerations in End of Life Care Awareness Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key All files editable. This pack complements other training resources available on end of life care and can be used as an add on. Presentation includes scenario, questions and answers to questions. Overall Aim: To enable care staff to understand and apply culturally sensitive practices in end of life care, ensuring dignity, respect and person-centred support for individuals and their families. Learning Objectives: Understand how culture influences end of life preferences. Recognise specific cultural and religious needs. Adapt care practices respectfully and safely. Communicate sensitively with individuals and families. Know when and how to ask about individual wishes. Presentation (41 Slides) Aims and Objectives Why This Training Matters Culture vs Religion vs Personal Beliefs Legal and Professional Responsibilities Core Principles for All Cultures Christianit...
Handouts
Cultural Sensitivity Awareness Level 2 Training ResourcesCultural Sensitivity Awareness Handout - Level 2 6 page handout (Word Document) Key themes and underpinning knowledge How care settings can achieve cultural sensitivity How Care Workers can achieve cultural sensitivity Word Document HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway as Debit and credit card payments accepted. Contact me if you require bespoke training resources with your learning objectives and your target audience. HSC Training Link Training Resources for Health and Social Care
Presentation Packs
Dementia Care Safeguarding Awareness Level 2 Training ResourcesDementia Care - Safeguarding Awareness Level 2 Presentation, 9 x Handouts, 9 x Case Studies/Learning Activities, End of Session Multiple Choice Assessment. Presentation is in sections - Presentation also includes Discussion/Reflection Questions. All files editable. Aims and Objectives: Overall Aim - To develop an understanding of safeguarding principles in dementia care, enabling staff to recognise, respond to and prevent abuse or neglect. Learning Objectives: Identify the signs and types of abuse and neglect in individuals with dementia. Understand the legal and organisational safeguarding responsibilities in dementia care. Demonstrate appropriate actions to take when concerns about safeguarding arise Presentation (129 Slides) Aims and Objectives Welcome and Introduction Importance of Safeguarding in Dementia Care SECTION - Understanding Dementia and Vulnerability What is Dementia? Common Types of Dementia Key Symptoms of Dementia Impact on Vulnerability to Abuse and Neglect How De...
Presentation Packs
Diabetes Special Diets Training ResourcesNutrition - Special Diets - Diabetes This pack can be used as a standalone pack (prior knowledge of nutrition and diabetes assumed) Or - as an addition to the Nutrition and Hydration pack I have (or your own training resources). Pack contains Presentation, Handout and Knowledge Check Questions (and Answer Sheet). This is a basic awareness pack so suitable for all settings and staff. All files editable Aims and Objectives: Overall aim: To equip staff with the knowledge and practical skills to support people with diabetes through safe, balanced and person-centrednutritional care. Learning Objectives -by the end of the session, participants will: Understand the role of diet in diabetes management Recognise how to make appropriate food choices Support blood glucose control Promote independence while considering individual needs and preferences Presentation (34 Slides) Aims and Objectives Welcome and Introduction What is Diabetes? The Role of Diet in Diabetes Management Section - Underst...
Presentation Packs
Dignity Awareness Training ResourcesDignity Awareness Presentation 1 - Factors Affecting Dignity 22 slides Slide Titles: Aims and Objectives Introduction Respect Communication Social Inclusion Autonomy Privacy Hygiene and Appearance Mealtimes Complaints Whistleblowing Summary References Presentation 2 - Care Practice Factors that Threaten Dignity (24 Slides) Slide Titles: Aims and Objectives Introduction Factors affecting Dignity Learning Activity Practical Threats Organisational Threats Food and Drink Organisational Threats Autonomy Organisational Threats Care Planning Hygiene/Appearance Threats Mealtime Threats Complaint Threats Whistleblowing Threats Summary References Presentation 3 - Dignity Challenges (20 Slides) Slide Titles: Aims and Objectives Introduction What is Dignity? Dignity in Care Key Documents Essence of Care - Dignity & Respect Learning Activity Work Factors Personal Factors Dignity Challenges Learning Activity Dignity Champions Summary References Presentation 4 - Workshop (10 Slides) Word Documents...
Scenario Bank
Dignity Level 2 (50 Scenarios) Care Worker ScenariosDignity Level 2 (50 Scenarios) Care Worker Scenarios Editable Word document (21 pages) This practical training resource provides a collection of 50 realistic dignity related scenarios designed to help care workers apply Level 2 principles when promoting dignity and respect in everyday care practice. Each scenario encourages discussion, reflection and confident decision making when faced with situations where empathy, discretion and person centred values are essential. The document provides trainer guidance, scenario prompts and model responses that support understanding of key responsibilities maintaining privacy, supporting choice, respecting individuality, communicating sensitively and upholding dignity in all aspects of care. Ideal for induction, refresher training and CPD, this pack helps staff recognise how dignity underpins quality care, respond appropriately to challenges, and reinforce compassionate, professional practice. Format: Microsoft Word (fully editable) Delivery: Re...
Team Meeting / Toolbox Talks
Discriminatory Abuse - Care Team Talk Level 2Discriminatory Abuse - Care Team Talk Level 2 Audience: Care staff Level: Level 2 Awareness Duration: Approximately 15 minutes 15-Minute Care Team Talk - 10 Pages Short, practical and ready-to-use training resource designed to support regular staff learning, discussion and reflection within health and social care settings. Provides a simple, structured way for managers, team leaders and trainers to cover this important care topic (Emotional/Psychological Abuse) with staff without the need for a lengthy training session. Team Talk includes: 1. Trainer Guide - A clear, easy-to-follow guide showing the trainer how to deliver the session within approximately 15 minutes, including the purpose, learning outcomes and suggested timings. 2. Short Scenario - A realistic care-based scenario to help staff think about how the topic may arise in everyday practice. 3. Discussion Questions - Simple, practical questions to encourage staff to think about the topic, share their understanding and consi...
Presentation Packs
Domiciliary Care Emotional and Social Support Training ResourcesDomiciliary Care - Emotional and Social Support Awareness This pack introduces 'emotional and social support' for learners and staff new to the role of care work. It details what this support is and key aspects to be considered for each individual receiving care. Presentation, Handout, End of session multiple choice assessment, case studies with reflection questions, case study reflection questions answers. All files editable. Aims and Objectives Overall Aim: To introduce staff to the importance of providing emotional and social support to clients, helping them reduce loneliness and improve their well-being. Learning Objectives: Identify ways to reduce loneliness through companionship and conversation. Explain the benefits of encouraging clients to participate in social activities and hobbies. Understand how listening and offering reassurance can support clients mental well-being. Presentation (26 Slides) Aims and Objectives Introduction Why is Emotional and Social Support Vital in ...
Presentation Packs
Domiciliary Care Safeguarding Awareness Level 2 Training ResourcesDomiciliary Care - Safeguarding Awareness Level 2 Presentation, Handout, Case Studies,Trainer Aide and End of Session Assessment (short quiz also in the presentation). All files editable. Aims and Objectives: Overall Aim: To provide participants with an understanding of safeguarding in domiciliary care, focusing on recognisingsigns of abuse, knowing the correct actions to take and understanding the legal and ethical responsibilities. Learning Objectives: Understand the different types of abuse and their signs in domiciliary care settings. Recognisethe steps to take when abuse or neglect is suspected. Understand the role of staff in safeguarding and the legal requirements involved. Presentation (50 Slides) Welcome and Introduction An Introduction to Recognising and Responding to Abuse What is Safeguarding? Importance of Safeguarding Vulnerable Individuals Legal and Ethical Responsibilities Types of Abuse Physical Abuse Types of Abuse Emotional/Psychological Abuse Types of Abuse - Neg...
