Level 2
Level 2 training resources provide staff with deeper knowledge and practical understanding they need to work safely, confidently and in line with health and social care standards. These materials build on core concepts and introduce more detailed guidance suitable for developing competence and supporting ongoing CPD.
Handouts
Medication Safety Overview Level 2 Training ResourcesSingle 4 page Handout (Word Document) - Medication Safety Overview To supplement Care Certificate Training for care workers new to care home, home care and hospice care. For Care Certificate Module 10 (Health and Safety). HSC Training Link Training Resources for the Health and Social Care Sector
Scenario Bank
Mental Capacity Level 2 (50 Scenarios) Care Worker ScenariosMental Capacity Level 2 (50 Scenarios) Care Worker Scenarios Editable Word document (21 pages) This practical training resource provides a collection of 50 realistic mental capacity scenarios designed to help care workers apply Level 2 principles in everyday practice. Each scenario encourages discussion, reflection and confident decision making when responding to situations surrounding mental capacity. The document provides clear trainer guidance, scenario prompts and model responses that support understanding of key responsibilities recognising when a person may lack capacity, offering appropriate support, reporting concerns and maintaining professional boundaries. Ideal for induction, refresher training and CPD, this pack helps staff recognise when a person may lack capacity, offer appropriate support, follow the decision making process and reinforce safe, person centred practice. HSC Training Link Training Resources for Health and Social Care Supplying training resources to the h...
Presentation Packs
Methotrexate High Risk Medicine Awareness for Care Staff Level 2/3 Training ResourcesMethotrexate Awareness (High Risk Medicine) Level 2/3 Awareness for Care Staff in Residential Care and Residential Nursing Care Suitable for: Care assistants / support workers Senior carers / team leaders New starters as part of medicines awareness Refresher training for experienced staff Mixed staff groups (non-nursing) Presentation, Handout, Medication Error Scenarios Questions, Knowledge Check End of Session Questions, Trainer Aide Answer Key Presentation includes a case scenario and model actions. All files editable. This is an awareness session, not clinical training You are not expected to manage treatment decisions, but you are expected to notice problems, follow safe procedures and escalate concerns promptly. Overall Aim: The aim of this training is to ensure that health and social care staff working in adult care settings have the knowledge and confidence to support the safe use of methotrexate, recognise early signs of harm, prevent medication errors particularly dosing er...
Presentation Packs
Missing From Care Awareness Children's Settings Level 2 Training ResourcesMissing From Care Awareness Level 2 Training Resources Who needs it in children s residential care settings: All Direct Care Staff (Support Workers, Residential Care Workers, Waking Night Staff) These staff are the front line and therefore need the most practical, scenario based training. They must be trained to: Understand what missing , absent , and unauthorised absence mean under local police definitions Recognise push/pull factors and early warning signs Carry out proactive prevention work Record and report concerns immediately Follow the home s Missing From Care procedure step by step Complete risk assessments and dynamic risk updates Communicate with police, managers, and on call Support the child on return including basic Return Home Conversation prompts Maintain professional curiosity and challenge unsafe narratives Keep accurate, defensible records that meet Ofsted expectations Why they need it:: They are the people most likely to notice changes in behaviour, spot grooming ...
Presentation Packs
Mobility Support Awareness Domiciliary Care Training ResourcesDomiciliary Care - Mobility Support Awareness This pack introduces 'mobility support' for learners and staff new to the role of care work. It details what mobility support is and key aspects to be considered for each individual receiving care. Presentation, Handout, End of session multiple choice assessment, All files editable. Overall Aim: To provide domiciliary care workers with a general understanding of mobility and physical support, including the importance of safe movement, the role of mobility aids and the need to follow policies and procedures. . Learning Objectives: Understand why mobility and physical support are important in domiciliary care and how they impact a client s health and well-being. Recognise common mobility challenges faced by clients and the role of domiciliary care workers in supporting safe movement. Know the importance of following policies, procedures and formal training before assisting clients with moving and handling tasks. Presentation (38 slides) Ai...
Presentation Packs
Mobility Support Residential Care Training ResourcesResidential Care - Mobility Support Awareness This pack looks at mobility support' for learners and staff in residential care settings. Presentation, Handout, End of session multiple choice assessment, All files editable. Overall Aim: To provide staff in adult residential care settings with a foundational understanding of mobility support, enabling them to promote safe, dignified and person-centred movement for residents. Learning Objectives: Recognise the importance of mobility support in enhancing residents' independence, dignity and well-being. Identify key factors affecting mobility, including physical, cognitive and environmental influences. Understand the role of care staff in supporting safe and effective mobility within a residential care setting Presentation (40 slides) Aims and Objectives Introduction to Mobility Support Why Mobility Matters The Impact of Reduced Mobility Understanding Individual Needs Factors Affecting Mobility Encouraging Independence and Confidence Comm...
Handouts
Moving and Handling Key Principles Level 2 Training ResourcesKey principles of Handling and Moving level 2 for care workers new to care home, home care and hospice care. HSC Training Link Training Resources for the Health and Social Care Sector
Team Meeting / Toolbox Talks
Neglect and Acts of Omission - Care Team Talk Level 2Neglect and Acts of Omission - Care Team Talk Level 2 Audience: Care staff Level: Level 2 Awareness Duration: Approximately 15 minutes 15-Minute Care Team Talk - 13 Pages Short, practical and ready-to-use training resource designed to support regular staff learning, discussion and reflection within health and social care settings. Provides a simple, structured way for managers, team leaders and trainers to cover this important care topic (Financial Abuse) with staff without the need for a lengthy training session. Team Talk includes: 1. Trainer Guide - A clear, easy-to-follow guide showing the trainer how to deliver the session within approximately 15 minutes, including the purpose, learning outcomes and suggested timings. 2. Short Scenario - A realistic care-based scenario to help staff think about how the topic may arise in everyday practice. 3. Discussion Questions - Simple, practical questions to encourage staff to think about the topic, share their understanding and consider ho...
Handouts
Non Verbal Communication Skills Level 2 Training ResourcesNon Verbal Communication Skills Awareness Handout - Level 2 6 page Handout (Word Document) Important Aspects of Non verbal Communication A detailed Example of How Non Verbal Communication Skills can Make a Difference in a Care Setting A detailed Example of How Non Verbal Communication Skills can Make a Difference in a Domiciliary Care Setting Word Document HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway as Debit and credit card payments accepted. Contact me if you require bespoke training resources with your learning objectives and your target audience. HSC Traini...
Handouts
Nutrition Maintenance Alternative Methods Awareness Level 2 Training ResourcesMaintaining Nutrition - Alternative Methods Awareness Handout - Level 2 2 page handout (WORD DOCUMENT) Maintaining nutrition via alternative methods refers to approaches used when conventional dietary intake is challenging or not feasible. Alternative methods for maintaining nutrition Word Document HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway as Debit and credit card payments accepted. Contact me if you require bespoke training resources with your learning objectives and your target audience. HSC Training Link Training Resources for Health and Social Care
Presentation Packs
Nutritional Support Awareness Residential Care Training ResourcesResidential Care - Nutritional Support Awareness This pack introduces 'nutritional support' for learners and staff new to the role of care work. It details what nutritional support is and key aspects to be considered for each individual receiving care. The presentation is in sections - the first section is for all staff. Presentation, Handouts x 3, End of session multiple choice assessments x 3 All files editable. Overall Aim: This awareness session aims to ensure all residential care staff understand their role in supporting residents nutritional needs, maintaining mealtime safety and promoting well-being through good nutrition and hydration Learning Objectives: Identify the importance of nutrition and hydration in maintaining residents health and well-being. Recognise the roles and responsibilities of care staff, kitchen teams and floor workers in supporting residents dietary needs and mealtime safety Demonstrate knowledge of best practices in meal preparation, assistance and envi...
Presentation Packs
Nutritional Support Domiciliary Care Training ResourcesDomiciliary Care - Nutritional Support Awareness This pack introduces 'nutitional support' for learners and staff new to the role of care work. It details what nutritional support is and key aspects to be considered for each individual receiving care. Presentation, Handout, End of session multiple choice assessment, All files editable. Overall Aim: To provide domiciliary care staff with a basic understanding of nutritional support and its importance in maintaining the health and well-being of individuals receiving care. Learning Objectives: Understand why balanced and healthy eating is important for individuals receiving domiciliary care. Identify ways to assist individuals with eating, drinking and maintaining good hydration. Recognise the importance of monitoring dietary needs and adapting support to individual preferences and requirements. Presentation (47 slides) Aims and Objectives Introduction The Role of a Domiciliary Care Worker in Supporting Nutrition Understanding Balanced...
Team Meeting / Toolbox Talks
Organisational Abuse - Care Team Talk Level 2Organisational Abuse - Care Team Talk Level 2 Audience: Care staff Level: Level 2 Awareness Duration: Approximately 15 minutes 15-Minute Care Team Talk - 11 Pages Short, practical and ready-to-use training resource designed to support regular staff learning, discussion and reflection within health and social care settings. Provides a simple, structured way for managers, team leaders and trainers to cover this important care topic (Emotional/Psychological Abuse) with staff without the need for a lengthy training session. Team Talk includes: 1. Trainer Guide - A clear, easy-to-follow guide showing the trainer how to deliver the session within approximately 15 minutes, including the purpose, learning outcomes and suggested timings. 2. Short Scenario - A realistic care-based scenario to help staff think about how the topic may arise in everyday practice. 3. Discussion Questions - Simple, practical questions to encourage staff to think about the topic, share their understanding and consi...
Single Presentations
Overseas Staff New to Domiciliary Care - Roles & Responsibilities Training ResourcesOverseas Staff - New to Domiciliary Care - Roles & Responsibilities Overview PRESENTATION This presentation is written in simple terms so that newly recruited overseas staff gain an awareness of their role, responsibilities and the training they will receive. This is a Presentation only - no end of session assessment - and can be used as part of the induction process. You can edit the presentation should you wish to do so. Presentation (40 slides) Aims and Objectives Welcome to Your New Role Introduction to Domiciliary Care What is Domiciliary Care Your Role as a Care Worker Healthcare in the UK Your Daily Tasks and Duties How You Will Know The Help Each Clients Needs Health and Safety Moving and Handling Infection Control Hazards and Incidents Guidelines Working with Different People Professional Boundaries Importance of Confidentiality Safeguarding Recognising Signs of Abuse Communication Your Knowledge of the English language Challenging Behaviour Your Daily Visits to Clients Car...
Presentation Packs
Pathway Planning - Key Components of a Pathway Plan Training ResourcesKey Components of a Pathway Plan - Pathway Planning Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key All files editable. Overall Aim: To provide staff with a clear understanding of the essential components of a Pathway Plan and how each part supports effective, person-centred transition planning for care leavers. Learning Objectives: Learners will be able to identify the core sections of a statutory Pathway Plan and explain their purpose in supporting the young person s transition to adulthood. Learners will understand how information relating to health, education, accommodation, relationships, finances and independence skills is assessed and recorded within the Pathway Plan. Learners will recognise their role in contributing accurate, person-centred information to the Pathway Plan and ensuring the young person s voice is central to all planning. Presentation (36 Slides) Overall Aim Learning Objectives Introduction Assessing Needs and Aspirations Core Sectio...
Presentation Packs
Pathway Planning - Local Authority Policies and The Role of Specific Services Training ResourcesLocal Authority Policies and The Role of Specific Services - Pathway Planning Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key All files editable. Overall Aim: To enable staff to understand how local authority policies and key services support care-experienced young people in planning and achieving a safe, gradual transition to independence. Learning Objectives: Learn about the purpose of local authority leaving care policies and how they guide pathway planning. Identify the roles of the Virtual School, Leaving Care Teams and Information, Advice and Guidance (IAG) services in supporting care leavers. Recognise how staff can work effectively with these services to empower young people and coordinate multi-agency support. Presentation (53 Slides) Overall Aim Learning Objectives Introduction Local Authority Policies Purpose of Local Authority Leaving Care Policies How They Guide Pathway Planning Why It Matters The Role of The Virtual School Key Practice Element...
Presentation Packs
Person Centred Counselling Theory Level 2 and Level 3 Training ResourcesLevel 2 Carl Rogers Person Centred Counselling Theory Awareness Level 3 Carl Rogers Person Centred Counselling Theory Awareness PowerPoint Presentations and Word Documents. Presentation 1 Level 2 Person Centred Counselling Theory (The Basics) (13 Slides) - Slide Titles: Aims and Objectives Introduction Carl Rogers Human Potentials Safe Place Core Conditions Empathy Unconditional Positive Regard Congruence Core Conditions References and Further Reading Presentation 3 - Level 3 Introduction to Person Centred Counselling (21 Slides) - Slide titles: Aims and Objectives Introduction Carl Rogers Carl Rogers-His Theory Psychological Problems Therapeutic Approach Unconditional Positive Regard Empathy Congruence Growth Therapeutic Movement Counselling Relationship Focus of Person Centred Therapy Criticisms of Person Centred Counselling References Word Documents 1 Assessments, 2 Handouts HSC Training Link Teaching, Training and Development Resources for the Health and Social Care Sector, RQF,...
Handouts
Personal Space and Modesty Awareness Level 2 Training ResourcesPersonal Space and Modesty Awareness Handout - Level 2 5 page handout (Word Document) Contains: What personal space means How to respect personal space in care settings Maintaining dignity Maintaining dignity in challenging situations Principles and strategies to uphold dignity in challenging situations Word Document HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway as Debit and credit card payments accepted. Contact me if you require bespoke training resources with your learning objectives and your target audience. HSC Training Link Training Resources for Health an...
Team Meeting / Toolbox Talks
Physical Abuse - Care Team Talk Level 2Physical Abuse - Care Team Talk Level 2 Audience: Care staff Level: Level 1 Awareness Duration: Approximately 15 minutes 15-Minute Care Team Talk - 11 Pages Short, practical and ready-to-use training resource designed to support regular staff learning, discussion and reflection within health and social care settings. Provides a simple, structured way for managers, team leaders and trainers to cover this important care topic ("Safeguarding Adults - Everyone s Responsibility") with staff without the need for a lengthy training session. Team Talk includes: 1. Trainer Guide - A clear, easy-to-follow guide showing the trainer how to deliver the session within approximately 15 minutes, including the purpose, learning outcomes and suggested timings. 2. Short Scenario - A realistic care-based scenario to help staff think about how the topic may arise in everyday practice. 3. Discussion Questions - Simple, practical questions to encourage staff to think about the topic, share their understan...
Presentation Packs
Positive Behaviour Support Awareness Level 2 Training ResourcesPositive Behaviour Support Awareness - Level 2 8 Files in total (Presentation, Handout, Quiz, Scenarios (with questions), True/False questions, Trainer Aide Notes for session, Trainer Aide Answers to Scenario Questions, Trainer Aide Answers to Quiz and True/False questions. All editable - includes aims and objectives or you can adapt. Overall Aim : To raise awareness and understanding of Positive Behaviour Support (PBS) and how it can improve the quality of life for people receiving care. Learning Objectives: Understand what Positive Behaviour Support is and why it is important in care settings. Recognise the key principles of PBS and how they support people with challenging behaviour. Identify simple ways to use PBS approaches in day-to-day care work. Presentation (22 slides) Aims and Objectives Welcome and Introduction What is Positive Behaviour Support? Why do People Show Challenging Behaviour? Key Principles of PBS Benefits of PBS Practical Examples in Care Work Your Role in PBS...
Handouts
Preventing Accidents and Injuries Level 2 Training ResourcesSingle 4 page Handout (Word Document) - Preventing Accidents and Injuries. To supplement Care Certificate Training for care workers new to care home, home care and hospice care. For Care Certificate Module 10 (Health and Safety). HSC Training Link Training Resources for the Health and Social Care Sector
Presentation Packs
Professional Boundaries Awareness Level 2 Training ResourcesProfessional Boundaries Awareness Level 2 Presentation, Handout and Multiple Choice End of Session Assessment All files editable. Aims and Objectives: Overall Aim: To enhance health and social care staff s understanding of professional boundaries, ensuring safe, respectful and effective working relationships with service users and colleagues. Learning Objectives: Define professional boundaries and explain their importance in health and social care settings. Identify common boundary challenges and appropriate ways to manage them. Recognise the impact of maintaining or crossing professional boundaries on service users, colleagues and professional practice. Presentation (20 slides) Aims and Objectives Introduction to Professional Boundaries Why Professional Boundaries Matter Key Principles of Professional Boundaries Legal and Ethical Considerations Common Boundary Challenges and Grey Areas Personal vs. Professional Relationships Social Media and Professional Boundaries Managing Emotion...
Handouts
Promoting Fluid Intake for People with Cognitive Impairments Level 2 Training ResourcesPromoting Fluid Intake for People with Cognitive Impairments Awareness Handout - Level 2 2 page handout (Word Document) Techniques to effectively promote fluid intake in care settings Word Document HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway as Debit and credit card payments accepted. Contact me if you require bespoke training resources with your learning objectives and your target audience. HSC Training Link Training Resources for Health and Social Care
Handouts
Promoting Fluid Intake Level 2 Training ResourcesPromoting Fluid Intake Awareness Handout - Level 2 2 page handout (Word Document) Strategies to effectively promote fluid intake in care settings Word Document HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway as Debit and credit card payments accepted. Contact me if you require bespoke training resources with your learning objectives and your target audience. HSC Training Link Training Resources for Health and Social Care
