Level 5
Level 5 Resources – advanced, leadership‑focused training materials designed to support managers, senior practitioners and experienced staff working in complex adult care environments. These resources strengthen decision‑making, deepen sector knowledge and align with the Level 5 Leadership and Management in Adult Care qualification.
Presentation Packs
Anticoagulants: Safe Administration of Dalteparin and Enoxaparin – Clinical Training ResourcesAnticoagulants: Safe Administration of Dalteparin and Enoxaparin Clinical Training Primary audience includes: Registered Nurses (RN/RGN/RMN) working in: Nursing homes, care homes with nursing, hospitals, community nursing, district nursing, intermediate care, rehabilitation settings, community hospitals Nursing associates, where their employer has authorised them to undertake the activity and they have the required training and competence. Other registered healthcare professionals who have responsibility for administering injectable medicines within their role and local policy. Healthcare professionals involved in medicines administration/clinical care where injectable LMWH is within their scope of practice.
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Asbestos Awareness and Management Training ResourcesHealth and Safety - Asbestos Awareness and Management (for Duty Holders) Presentation, Handout, Knowledge Check Questions, Answer Key. All files editable. Aim and Objectives: Overall aim: To raise awareness of the risks of asbestos and ensure staff and duty holders understand their responsibilities for managing it safely in line with UK law. Learning Objectives: Understand the risks of asbestos exposure. Recognise legal duties for those responsible for buildings. Learn how to manage asbestos safely. Identify when to stop work and involve a licensed specialist. Presentation (36 Slides) Aim and Objectives What is Asbestos? Where Asbestos May Be Found in Buildings Common Buildings Affected by Asbestos Health Hazards of Asbestos Latency Period of Asbestos-Related Diseases No Safe Level of Asbestos Exposure Control of Asbestos Regulations 2012 Asbestos in Health and Social Care Settings Who is a Duty Holder? Duty to Manage Asbestos Health and Safety at Work Act 1974 Legal Requirements fo...
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Belbin Team Roles Training ResourcesMeredith Belbin Team Roles Theory - Teaching Resource for Level 5 Leadership and Management for Adult Social Care Unit 501. Presentation and Handout. Both Editable. Overall Aim: Understand the application of this theory of leadership and management. Learning Objectives: Trainer to insert. Presentation (30 Slides) Aims and Objectives Introduction SECTION - Explanation of Belbin Team Roles Theory SECTION - How Belbin Team Roles Theory Provides a Framework for Effective Management Practices SECTION - Assessing the Applicability of Belbin Team Roles Theory References and Further Reading Word Document 6 page Handout Documents saved in Office format. Your choice - Zip Folder or download from Microsoft 365 link (your choice). HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment or via Microsoft 365 link (your choice). All packs are writt...
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Berlo's SMCR Model Training ResourcesBerlo's SMCR Model - Relevance and Application in Health and Social Care Settings Presentation and Word Document handout. Both files editable. Learning Objectives: Overall Aim To understand the relevance of Berlo s SMCR Model in improving communication within health and social care settings. Learning Objectives: Understand the components of Berlo s SMCR Model and their role in communication. Explore how the model applies to real-world scenarios in health and social care. Analyse case studies to identify best practices in communication using the SMCR framework. Presentation (18 Slides): Aims and Objectives Overview of Berlo's SMCR Model Diagram Key Features of the Model Strengths of the Model Limitations of the Model Relevance to Health and Social Care Practice Practical Applications in Health and Social Care Case Study Example - Nurse Case Study Example - Nurse - SMCR Framework Case Study Example - Care Worker Case Study Example - Care Worker - SMCR Framework Case Study Example - Ca...
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Bullying Awareness for Managers Training ResourcesWorkplace Bullying - A Guide for Managers Presentation and Word Documents (all editable) Presentation Bullying Awareness for Managers (45 slides) Aims and Objectives Introduction How common is it? Individual Costs Learning Activity Organisational Costs Bullying Culture Zero Tolerance The Dysfunctional Person Learning Activity Interventions Overall Aim Interventions (Organisations) Interventions (individual) Management Styles Summary References Word Documents (14) Bullying in the Workplace Care Settings Aide Memoir Characteristics of Bullying End of Session Assessment Line Manager Aide Memoir Interventions Learning Activity Management Styles Learning Activity Management Styles Learning Activity Follow Up Score Sheet Management Styles Reflection Activity Six Types of Bully Speaker Notes Types of Bullying and Harassment Unacceptable Behaviours HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. R...
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Burns and Scalds from Hot Water and Surfaces Training ResourcesPowerPoint presentation and Word Documents (End of Session Generic Assessment and Handouts) and PDF version of presentation. Burns and Scalds from Hot Water and Hot Surfaces Awareness (35 slides) - Slide Titles: Aims and Objectives Introduction Burns and Scalds Adult Care Settings CQC Prosecutions Burns Types of Burns Scalds Risks fro Vulnerable People Vulnerable People Prevention of Scalding Accidents Prevention of Burning Accidents Preventing Scalds - Action Required Individual Risk Assessments Preventing Scalding Accidents Control Measures Preventing Burns from Hot Surfaces Control Measures Domiciliary and Homecare Hot Water Bottles and Microwaveable Wheat Bags Key Legislation and Guidance Health and Safety at Work, etc. Act 1974 Reporting of Incidents Resulting in Burns or Scalds RIDDOR In Relation to Burns and Scalds CQC (Registration) Regulations 2009: Regulation 18 Mental Capacity Act CQC LEARNING FROM SAFETY INCIDENTS References Word Documents 3 Handouts 1 End of Session Gen...
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Capability Procedures Training ResourcesSuitable for any business or organisation, trainers, training agencies and settings. Presentation - Capability Procedures, Policy and Best Practice Awareness (42 Slides) - Slide Titles: Aims/Objectives Introduction Capability and Dismissal Capability versus Conduct Examples of Capability Concerns Equality Act Capability Policy Purpose Capability Policy Capability Policy and Procedures Capability Procedures Informal Process Formal Procedures Best Practice - Preliminary Steps Best Practice - Procedure for/at Capability Hearings Best Practice - First Capability Hearing First Written Warning Best Practice - Second Capability Hearing Second Written Warning Best Practice - Second Capability Hearing Final Written Warning Best Practice - Third Capability Hearing Dismissal or Other Sanction Appeals References PDF Handout - the resentation saved as a PDF Word Document Handout
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Care Plans That Pass Inspection Evidencing Quality Care Training ResourcesCare Plans That Pass Inspection - Evidencing Quality Care for CQC Presentation, Handout, Learning Activities (options for each of the target settings). Suitable for workshop type training. All files editable. Target Audience: Managers, Care Coordinators, Care Planners Target Settings: Residential Care Homes, Nursing Homes, Supported Living, Domiciliary Care Overall Aim: The aim of this training is to develop staff understanding and practical skills in creating outcome-focused, person-centred care plans that clearly demonstrate how care and support meet the needs, preferences and goals of the individual. The training will support staff to move beyond task-based approaches to care planning and instead focus on documenting meaningful outcomes, independence, wellbeing and quality of life - while ensuring records provide clear evidence of good care and meet inspection expectations. Learning Objectives: 1. Demonstrate an understanding of outcome-focused, person-centred care planning and e...
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Champions in Health and Social Care Settings Training ResourcesChampions in Health and Social Care Settings - Training Resources Presentation and Handout (editable for your own training session). Contains all underpinning knowledge. The objectives are a simple example as it is anticipated that you will be using this pack to develop your own resources. Aims and Objectives Aim: The aim of this session is to empower participants to grasp the significance of Champions in health and social care, appreciate their key responsibilities and acknowledge their pivotal role in elevating the quality of care provided. Learning objectives: Understand the role of Champions in health and social care. Identify the key responsibilities of Champions. Recognise the impact of Champions on improving care quality Presentation (in sections and 86 slides in total) Aims and Objectives Introduction The Need for Quality Care, Regulatory Compliance and Continuous Improvement Introducing Champions and their Role SECTION - The Role of a Champion Definition of a Champi...
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Complaints Awareness Management and Procedures Training ResourcesComplaints Awareness, Management and Procedures Presentation 1 - Introduction to Complaints (34 slides) Slide Titles: Legislation Principles of Good Complaint Handling Good Practice Listening Feedback Making Information Accessible Effective Complaints Materials, Initial Contact Keeping People Informed Advocacy Support Expectations of the Complainant Next Steps Other Important Things Rights NHS Constitution Local Government Ombudsman Care Quality Commission Summary References Presentation 2 - Complaint Management (42 slides) - Slide Titles Introduction Social Care Providers Fundamental Standards HSCA 2008: 2014 Regs: Reg 16 Regulation 16(1) Regulation 16(2) Other legislation Regulation 13 safeguarding Regulation 12 safe care and treatment Effective complaint management Promoting rights and choices Summary References Presentation 3 - Assessing the Impact of a Complaint (11 slides) - Slide Titles Step One (Low Risk) Step One (Medium Risk) Step One (High Risk) Step Two(Likelihood of Rec...
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Conflict Resolution Training ResourcesConflict Resolution 6 PowerPoint presentations and 38 Word documents. Presentation 1 - Types of Aggressive Behaviours (50 slides) Slide Titles Aims and Objectives Introduction What is Aggression? What is Physical Assault? What is Non-Physical Assault? Definition of Violence at Work Types of Workplace Violence Bullying and Mobbing Harassment and Bullying Sexual Harassment How Common is Workplace Violence? Escalating Nature of Harassment Forms of Negative Behaviour Violence - Groups at Risk Consequences of Violence at Work Reactions to Violence at Work Personal Consequences Consequences for Organisations Violence - Legal Requirements Harassment and Discrimination - Legal Requirements Sector Specific - Legal Requirements End of Session Assessment References Presentation 2 - Factors Contributing to Workplace Violence (Includes built in Learning Activities) (51 slides) Slide Titles: Aims Objectives Violence Duty of Care Difficult Situations Identifying Risk Factors Individual Factors Org...
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CQC Regulation and Registration 2024 Framework Training ResourcesCQC Regulation and Registration 2024 Framework Awareness Presentation, Handouts x 2, Self Assessment Template, Follow-Up Activity Create a CQC Compliance Improvement Plan. All files editable. Aims and Objectives: Overall Aim: To increase adult social care providers understanding of the CQC s 2024 regulatory changes, including the new assessment framework and updated registration and reporting processes, to support ongoing compliance and service improvement. Learning Objectives: Understand the purpose and statutory role of the Care Quality Commission in regulating adult social care. Explain the key components of the CQC s new single assessment framework introduced in 2024. Understand the updated CQC registration and reporting process using the new provider portal. Identify practical steps to prepare for inspections and embed quality standards into daily practice. Presentation (33 Slides) Aims and Objectives Welcome Introduction The CQC Purpose and Functions The 2024 Regulatory Shift ...
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Deterioration in Service Users Manager Responsibilities Training ResourcesManager Responsibilities - Deterioration in Service Users Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key All files editable. Overall Aim: To equip managers with the knowledge and skills required to lead, support and govern effective organisational responses to deteriorating service users in health and social care settings. Learning Objectives: Understand managerial duties in establishing safe systems, policies and cultures that support early identification of deterioration. Be able to oversee staff competency, training and escalation processes to ensure timely and appropriate responses to clinical concerns. Be able to apply governance, audit and reflective learning approaches to monitor, improve and sustain high-quality deterioration management across their service. Presentation (52 Slides) Aims and Objectives Introduction Why Manager Responsibilities Matter Legal & Regulatory Responsibilities Creating a Safety and Escalation Culture Policies, Procedures a...
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Donald Schön’s Reflective Practice Theory Training ResourcesDonald Schön s Reflective Practice Theory Presentation and Handout Both files editable. Overall Aim: To explore the principles of Donald Schön s reflective practice theory and its application in enhancing individual performance within adult care management. Learning Objectives: Understand the key concepts of Donald Schön's reflective practice theory, including reflection-in-action and reflection-on-action. How reflective practice can be applied to improve individual performance and professional development in adult care settings. Presentation (22 slides) Aims and Objectives Introduction Understanding Donald Schön's Reflective Practice Theory The Concept of Reflection-in-Action The Role of Reflection-on-Action in Professional Development Integrating Schön's Theory into Adult Care Practice Integrating Schön's Theory into Professional Development, Supervision and Performance Management Schön's Theory: Strengths Schön's Theory: Weaknesses Schön's Theory: Challenges and Limitations Concl...
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Duty of Care & Duty of Candour Managing Complaints & Concerns Training ResourcesDuty of Care & Duty of Candour when Managing Complaints & Concerns Presentation and Handout. Both files editable. Presentation (22 slides) Aims and Objectives Introduction Principles of Duty of Care Principles of Duty of Candour Principles of Duty of Care when Managing Complaints and Concerns Implications of Duty of Care for Handling Complaints Promoting Best Practices through Duty of Care Principles of Duty and Candour when Managing Complaints and Concerns Implications of Duty of Candour for Handling Complaints Promoting Best Practices through Duty of Candour Strategies for Addressing Complaints Effectively Best Practices for Resolving Complaints Maintaining Compliance with Legal Standards Upholding Ethical Standards in Complaint Handling Fostering a Culture of Openness and Trust Implementing Duty of Candour in Daily Practices Leadership's Role in Building Trust Sustaining a Culture of Candour Over Time Summary References Word Document Handout HSC Training Link Training Resources f...
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Employee Wellbeing in Residential Care Training ResourcesEmployee Wellbeing in Residential Care Settings - A Manager s Role in Supporting Staff and Safe Care Presentation, Handouts x 2, Case Studies with Questions and Answers, Knowledge Check Questions, Trainer Aide Answer Key Presentation includes scenario and correct actions to take supporting wellbeing. All files editable. Overall Aim: To equip managers and leaders in residential care settings with the knowledge, skills and confidence to actively support employee wellbeing, reduce work-related stress and burnout and create a positive workplace culture that promotes safe, high- quality care. Learning Objectives: Why employee wellbeing is a leadership and safety priority in residential care and how it links to quality of care and CQC expectations. Common wellbeing risks and early warning signs of stress and burnout among care staff. Legal and regulatory responsibilities in relation to staff mental health, reasonable adjustments and safe working practices. Supervision, communication and s...
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End of Life Care Planning & Tools Training ResourcesAs well as training material on EoLC Tools, Communication and Palliative Care awareness there is a specific presentation focusing on care planning for EoLC . The Care Planning part of this pack is very hands on and the learning activities are designed to be helpful in reviewing existing care plans and revising them so that care is provided according to the Regulations and Outcomes. Presentation 1 - End of Life Tools Awareness (48 slides) Slide Titles: Introduction EoLC Programme The End of Life Care Strategy End of Life Care Tools Partnership Working End of Life Care Pathway Elements of Palliative Care Preferred Place of Care Plan Gold Standards Framework Gold Standards Framework Approach Gold Standards Framework the Seven Principles Gold Standards Framework Gold Standards Framework in Care Homes Programme Abolition of the Liverpool Care Pathway NICE "Care of Dying Adults in the Last Days of Life" Further Information/References Presentation 2 - Effective Communication (EoLC) 45 slid...
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Fire Safety Risk Assessment Residential and Day Care Settings Training ResourcesFire Safety Risk Assessment Residential and Day Care Settings Fire Risk Assessment training pack for all health and social care settings. Includes a training presentation (large and fully comprehensive), Fire Risk Assessment Template (7 pages) and 17 page fully comprehensive handout. Presentation 1 Fire Safety Risk Assessment (82 Slides) Slide Titles: Aims and Objectives Introduction What is Residential Care ? Who Should Be Aware of What Regulatory Reform (Fire Safety Order) 2005 (England and Wales) Responsibilities Who Is The Responsible Person Who Else Has Responsibilities? Health and Safety at Work Act 1974 Fire Risk Assessment Overview The Responsible Person The Fire Risk Assessment Things To Consider Help With the Assessment Aims of the Assessment Hazards and Risks Fire Safety Risk Assessment Step One Identify Fire Hazards Fire Triangle Heat Ignition Sources in Care Settings Fuel Sources Fuel Sources in Care Settings Oxygen Sources Step One identify Fire Hazards Step Two Identi...
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Health and Safety First Aid Regulations Training ResourcesUnderstanding the Health & Safety (First Aid) Regulations 1981 - Managers and Health and Safety Managers of Care Settings Enough resources for single sessions, single aspects or a one day course with workshops. All editable. Can be used 'as is' or adapt for your own tailored session. 32 files in total - Presentation (in sections), End of Session Assessment, 10 Handouts, 10 Learning Activities, 10 Trainer Aides for Activities (with answers). Aims and Objectives: Understand the requirements of the First Aid Regulations 1981 Define roles and responsibilities of employers and managers Apply best practice in care environments Ensure compliance and preparedness Presentation (130 Slides) Aims and Objectives Introduction Section - Legal Overview Legal Overview Health and Safety (First-Aid) Regulations 1981 Key Objectives of the Regulations Employer Responsibilities Types of First-Aid Personnel Training Requirements First-Aid Equipment Risk Assessment and Specific Considerations Compliance a...
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Incident Debriefing Awareness for Managers and Facilitators Training ResourcesIncident Debriefing Awareness for Managers and Facilitators Health and Social Care Teaching/Training Resources All fully editable (should you wish to edit). Presentation in sections you can choose which sections to use. Aims and Objectives included if you want to use the presentation as it has been written. Comes with a 9 Page Awareness Handout plus a 12 Page Facilitating an Incident Debriefing Meeting Handout, 2 Multiple Choice End of Session Assessments and 3 Learning Activities (one each for Nursing, Residential Care and Domiciliary Care). NOTE - the first 37 slides are 'awareness' slides (these are contained in the Incident Debriefing Awareness pack for staff). Aims and Objectives: Overall Aim: To enhance awareness and understanding of incident debriefing procedures for nurses and social care workers in both residential and domiciliary settings in the UK. Learning Objectives: Understand the importance of incident debriefing in nursing and social care. Know the key components of ...
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Managing Family Complaints Without Escalation Training ResourcesComplaints - Managing Family Complaints Without Escalation (All Settings) - Core Skkills and Core Risks to be Managed Residential Care, Domiciliary Care, Nursing Homes, Supported Living, Hospital Ward, GP Practice, Mental Health Service, Learning Disability Services, Hospice Care., Community Nursing. Presentation, Handout, Quick Knowledge Check Quiz, , Scenario Cased Learning Activity for all settings listed above, (Trainer Aide Answer Key. All files editable. Overall Aim: To strengthen staff confidence and professionalism when responding to family concerns by developing the communication, emotional awareness and decision making skills needed to resolve issues early, maintain trust and prevent escalation to formal complaints or regulatory scrutiny across all health and social care settings. Learning Objectives: Recognise the importance of early, calm and transparent communication in preventing complaint escalation. Apply active listening and emotional validation techniques to defuse...
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Medication Safer Practice Beyond MAR Charts Training ResourcesSafer Medication Practice Beyond MAR Charts Strengthening safe medication culture and building cqc inspection ready confidence . Target Audience: Senior Carers | Nurses | Deputies | Medication Leads Presentation, Handouts and Learning Activities. All files editable. Overall Training Aim: To strengthen safe medication systems, documentation standards and leadership oversight so that medication practice is transparent, accountable and inspection-ready. Learning Objectives: Define medication errors and near misses and understand their governance implications. Record medication incidents and administration using clear, objective and factual documentation. Explain and apply the essential components of safe PRN protocols, including evaluation of effectiveness. Identify common medication risks within care settings and how to prevent them. Describe effective medication auditing processes and how findings inform improvement. Recognise the leadership responsibilities required to maintain safe...
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Mental Health - A Trauma Informed Approach for Managers Training ResourcesSupporting Mental Health - A Trauma Informed Approach for Managers Awareness, Tools and Strategies for Managers Suitable for all settings Enough resources for full sessions, single aspects or a one day course with workshops 14 Files in total (Presentation (in sections) , Handouts x 6, Learning Activity documents x 6 and End of Session Assessment with Trainer Aide Answer Key. Presentation also includes interactive discussion questions and case study scenarios. All files editable. Aims and Objectives: Overall Aim: To equip managers with the knowledge, skills and confidence to support staff mental health effectively, using a trauma-informed approach while also maintaining their own wellbeing. Learning Objectives: Understand the key principles of mental health and the manager s role in supporting it in the workplace. Recognise signs of mental distress and respond appropriately within professional boundaries. Apply trauma-informed approaches to create psychologically safe working environ...
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Penthrox (Methoxyflurane) Awareness and Use Level 3 Training ResourcesPenthrox (Methoxyflurane) Awareness and Use - Level 3 Written for Ambulance/Emergency Responders but all underpinning knowledge relevant for pre-hospital staff administering Penthrox. All files are edtable so you can adapt/tweak for speak audiences. Includes Presentation, Handout, True/False Assessment Questions, True/False Assessment Questions Answers, Assessment Knowledge Check, Assessment Knowledge Check Answers, Trainer Led Interactive Questions for the session. Presentation includes clinical scenarios. Learning Objectives Understand what Penthrox is and how it works Know when and how to administer Penthrox safely Recognise contraindications and side effects Understand storage, legal and documentation responsibilities Presentation (77 slides) Learning Objectives Welcome Section - Introduction to Penthrox What is Penthrox (Methoxyflurane)? Brief History and MHRA Approval of Penthrox (Methoxyflurane) Indications for Use in Pre-Hospital Care Primary Indications Additional Use and I...
