Level 2
Level 2 training resources provide staff with deeper knowledge and practical understanding they need to work safely, confidently and in line with health and social care standards. These materials build on core concepts and introduce more detailed guidance suitable for developing competence and supporting ongoing CPD.
Handouts
Duty of Care Awareness Level 2 Training ResourcesDuty of Care Awareness Handout - Level 2 4 page handout (Word Document) Key points about Duty of Care: Legal Responsibility Person Centred Approach Risk Assessment Communication Duty to Act Accountability Professional Boundaries Continuing Professional Development Key aspects of the legal responsibility related to the Duty of Care: Negligence Regulatory Framework Legal Standards Statutory and Common Law Accountability and Liability How this Legal Responsibility applies to Care Workers: Standards of Care Training and Competence Compliance with Regulations Documentation and Record Keeping Reporting and Communication Safeguarding and Risk Management Ethical Decision Making Professional Boundaries HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own s...
Presentation Packs
Duty of Care Awareness Training ResourcesDuty of Care Presentation 1 - How Duty of Care Contributes to Safe Practice 16 slides Slide Titles: Aims and Objectives Introduction Duty of Care When does it start? Care settings and duty of care Your duty of care Competence and duty of care Best Interests and duty of care Negligent acts and duty of care Safeguarding and duty of care Finally References Presentation 2 - Duty of Care - Dealing with Incidents, Errors and Near Misses 17 slides Slide Titles: Aims and Objectives Introduction The Law - H&S at Work Act RIDDOR Care Quality Commission Registration Regulations 2009 Care Quality Commission Registration Regulations 2009 (18(2)) RIDDOR - Things to Report What do I need to know? Duty of Care Duty of Care - Abuse Whistleblowing Examples of Incidents Accidents can involve ... Do I need to report all incidents? Finally ... References Presentation 3 - Duty of Care Comments and Complaints 22 slides Slide Titles: Aims and Objectives Introduction The Law Types of Complaints Support with...
Scenario Bank
Duty of Care Level 2 (50 Scenarios) Care Worker ScenariosDuty of Care Level 2 (50 Scenarios) Care Worker Scenarios Editable Word document (22 pages) This practical training resource provides a collection of 50 realistic duty of care scenarios designed to help care workers apply Level 2 principles in everyday practice. Each scenario encourages discussion, reflection and confident decision making when responding to situations when responding to situations where duty of care, professional judgement and safe practice are required. The document provides clear trainer guidance, scenario prompts and model responses that support understanding of key responsibilities recognising when duty of care applies, offering appropriate support, reporting concerns and maintaining professional boundaries. Ideal for induction, refresher training and CPD, this pack helps staff understand their duty of care, respond appropriately to concerns, manage conflicts and reinforce safe, person centred practice. HSC Training Link Training Resources for Health and Social ...
Handouts
Duty to Act Awareness Level 2 Training ResourcesDuty to Act Awareness Handout - Level 2 3 page handout (Word Document) How this Legal Responsibility Applies to Care Providers How this Legal Responsibility Applies to Care Workers Word Document HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway as Debit and credit card payments accepted. Contact me if you require bespoke training resources with your learning objectives and your target audience. HSC Training Link Training Resources for Health and Social Care
Presentation Packs
Effective Communication Awareness Training ResourcesEffective Communication Awareness Presentation 1 - Communication Cycle (with printable handout) Slide Titles: Introduction Why do People Communicate The Process of Communication The Communication Cycle Ideas Occur Message Coded Message Sent Message Received Message Decoded Message Understood The Communication Cycle What Affects the Communication Cycle How Does it Affect the Communication Cycle Summary Presentation 2 Communication Aggressive, Submissive, Assertive, Avoiding Behaviour Overview (with printable handout and built in discussion learning activities) - Slide topics Introduction Different Types of Behaviour Aggressive Behaviour Avoidance Behaviour Submissive Behaviour Assertive Behaviour Linked Aspects References (plus learning activity slides) Presentation 3 Communication Barriers to Effective Communication Overview - Slide topics Introduction Physical Barriers in General System Design Barriers Attitudinal Barriers Psychological Barriers Language and Cultural Barriers Lingu...
Presentation Packs
Emotional and Social Support Residential Care Training ResourcesResidential Care - Emotional and Social Support Awareness This pack introduces 'emotional and social support' for learners and staff new to the role of care work. It details what this support is and key aspects to be considered for each individual receiving care. Presentation, Handout, End of session multiple choice assessment, Presentation includes two scenarios. All files editable. Aims and Objectives Overall aim: To introduce staff to the key principles of providing emotional and social support to enhance the well-being of residents in residential adult care. Learning Objectives: Understand the importance of emotional and social support in enhancing residents' well-being. Identify practical ways to provide companionship, engage in conversations and encourage social participation. Recognise how to offer emotional reassurance and listen actively to support residents' mental health. Presentation (31 Slides) Aims and Objectives Introduction Why is Emotional and Social Support Vital i...
Team Meeting / Toolbox Talks
Emotional/Psychological Abuse - Care Team Talk Level 2Emotional/Psychological Abuse - Care Team Talk Level 2 Audience: Care staff Level: Level 2 Awareness Duration: Approximately 15 minutes 15-Minute Care Team Talk - 14 Pages Short, practical and ready-to-use training resource designed to support regular staff learning, discussion and reflection within health and social care settings. Provides a simple, structured way for managers, team leaders and trainers to cover this important care topic (Emotional/Psychological Abuse) with staff without the need for a lengthy training session. Team Talk includes: 1. Trainer Guide - A clear, easy-to-follow guide showing the trainer how to deliver the session within approximately 15 minutes, including the purpose, learning outcomes and suggested timings. 2. Short Scenario - A realistic care-based scenario to help staff think about how the topic may arise in everyday practice. 3. Discussion Questions - Simple, practical questions to encourage staff to think about the topic, share their understanding ...
Presentation Packs
End of Life Care Awareness Residential & Domiciliary Care Training ResourcesEnd of Life Care BASICS - Core presentation (all staff),plus 3 additional presentations - Residential Care, Domiciliary Care, Non Care Staff - Training Resources Presentations x 4, Handouts x 4, End of Session Assessments x 4, Trainer Aide Answer key x 4. All presentations also include learning activities for all learning objectives. All files fully editable. Presentation 1 - End of Life Care Basics (Core - all staff) - 49 Slides Overall Aim: To provide all staff with a foundational understanding of end of life care, enabling them to support individuals with dignity, recognise changes in condition and respond appropriately within their role... Learning Objectives:Define end of life care and its key principles Describe the importance of person-centred approaches in end of life care Identify common signs that may indicate deterioration or approaching end of life Explain how to communicate sensitively with individuals and those important to them Recognise their role, responsibilities a...
Scenario Bank
End of Life Care Level 2 (50 Scenarios) Care Worker ScenariosEnd of Life Care Level 2 (50 Scenarios) Care Worker Scenarios Editable Word document (22 pages) This practical training resource provides a collection of 50 realistic end of life care scenarios designed to help care workers apply Level 2 principles when supporting people in the final stages of life. Each scenario encourages discussion reflection and confident decision making when faced with situations where compassion clear communication and safe person centred practice are essential. The document provides trainer guidance, scenario prompts and model responses that support understanding of key responsibilities recognising end of life needs offering comfort maintaining dignity recording care accurately reporting concerns and working in line with individual wishes and agreed plans. Ideal for induction, refresher training and CPD, this pack helps staff understand what good end of life care looks like how to respond sensitively how to support families and how to reinforce safe respectfu...
Presentation Packs
Epilepsy Awareness Training ResourcesPowerPoint Presentations and Word Documents (includes multiple choice end of session assessments for all sessions) Epilepsy Understanding, Seizures and First Aid A mixed pack, can be used for in house staff awareness training sessions, first aid sessions and as part of relevant units on full-time and part-time courses. The final presentation in this pack looks at what to do in the event of a seizure. Presentation 1 - Introduction to Epilepsy (20 Slides) Slide Titles: (there is also a simplified version of this session) Trainer Introduction Learning Activity 1 and Ice Breaker Learning Activity 2 Seizures Definition of Epilepsy Physical Causes Genetic Causes Learning Activity 3 Care Value Base Empowerment Diagnosing Learning Activity 4 Points to Remember Effects of Seizures Functional Areas of the Brain Recap End of Session Assessment (Informal) References Presentation 2 - Epilepsy (What it is and who it affects) (21 Slides) Slide Titles: What Epilepsy is, Effects of Seizures Function...
Handouts
Equality and Diversity Awareness Level 2 Training ResourcesEquality and Diversity Awareness Handout - Level 2 4 page handout (Word Document) Summarises key points related to Equality and Diversity: Understanding Equality and Diversity Promoting Equality and Diversity Anti-Discriminatory Practice Communication and Cultural Sensitivity Personal Beliefs and Professional Boundaries Equality in Access to Services Reporting and Challenging Discrimination Also summaries why Health and social care staff need to have a clear understanding of equality and diversity: Promoting Fair Treatment Respecting Individual Differences Building Trust and Rapport Overcoming Barriers to Access Providing Culturally Competent Care Legal and Regulatory Compliance HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific trainin...
Handouts
Essential Hygiene Practices Overview Level 2 Training ResourcesSingle 2 page Handout (Word Document) - Essential Hygiene Practices Overview To supplement Care Certificate Training for care workers new to care home, home care and hospice care. HSC Training Link Training Resources for the Health and Social Care Sector
Learning Activities
Ethical Dilemmas Domiciliary Care Learning Activity Level 2Ethical Dilemmas - Learning Activity: Level 2 Domiciliary Care Scenarios (Word Document). Ready made question based learning activity with instructions and 3 case study scenario examples. Word Document What aspects should you consider? What is the appropriate course of action? Dilemmas looked at: Confidentiality Safeguarding Policies and Procedures HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment or via Microsoft 365 link (your choice). All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway. Debit and credit card payments accepted. HSC Training Link Training Resources for Health and Social Care
Learning Activities
Ethical Dilemmas Hospice Care Learning Activity Level 2Ethical Dilemmas - Learning Activity: Level 2 Hospice Care Scenarios (Word Document). Ready made question based learning activity with instructions and 3 case study scenario examples. Word Document What aspects should you consider? What is the appropriate course of action? Dilemmas looked at: Confidentiality Safeguarding Policies and Procedures HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment or via Microsoft 365 link (your choice). All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway. Debit and credit card payments accepted. HSC Training Link Training Resources for Health and Social Care
Learning Activities
Ethical Dilemmas Residential Care Learning Activity Level 2Ethical Dilemmas - Learning Activity: Level 2 Care Home Scenarios (Word Document). Ready made question based learning activity with instructions and 3 case study scenario examples. What aspects should you consider? What is the appropriate course of action? Dilemmas looked at: Confidentiality Safeguarding Policies and Procedures HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment or via Microsoft 365 link (your choice). All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway. Debit and credit card payments accepted. Add to Cart
Presentation Packs
Female Catheterisation Awareness Level 2 Training ResourcesFemale Catheterisation Awareness Level 2 Training Resources This pack explains what female catheterisation is, who is authorised to perform it and how care staff safely support individuals with catheter care without carrying out the clinical procedure. All files editable, so you can tailor it as required. Overall Aim: To develop staff awareness, confidence and understanding of female catheterisation so they can recognise what it is, support individuals who have a catheter, promote dignity and comfort, identify early signs of concern and follow correct reporting and escalation procedures across any health or social care setting. Learning Objectives Explain what female catheterisation is and why an individual may require a catheter. Describe the different types of female catheters used in health and social care settings. Identify their own non clinical role in supporting a person with a catheter. Recognise signs of discomfort, infection or catheter related concerns that require report...
Level 2
Financial Abuse - Care Team Talk Level 1Financial Abuse - Care Team Talk Level 1 Audience: Care staff Level: Level 1 Awareness Duration: Approximately 15 minutes 15-Minute Care Team Talk - 9 Pages Short, practical and ready-to-use training resource designed to support regular staff learning, discussion and reflection within health and social care settings. Provides a simple, structured way for managers, team leaders and trainers to cover this important care topic (Financial Abuse) with staff without the need for a lengthy training session. Team Talk includes: 1. Trainer Guide - A clear, easy-to-follow guide showing the trainer how to deliver the session within approximately 15 minutes, including the purpose, learning outcomes and suggested timings. 2. Short Scenario - A realistic care-based scenario to help staff think about how the topic may arise in everyday practice. 3. Discussion Questions - Simple, practical questions to encourage staff to think about the topic, share their understanding and consider how it applies t...
Team Meeting / Toolbox Talks
Financial Abuse - Care Team Talk Level 2Financial Abuse - Care Team Talk Level 2 Audience: Care staff Level: Level 1 Awareness Duration: Approximately 15 minutes 15-Minute Care Team Talk - 13 Pages Short, practical and ready-to-use training resource designed to support regular staff learning, discussion and reflection within health and social care settings. Provides a simple, structured way for managers, team leaders and trainers to cover this important care topic (Financial Abuse) with staff without the need for a lengthy training session. Team Talk includes: 1. Trainer Guide - A clear, easy-to-follow guide showing the trainer how to deliver the session within approximately 15 minutes, including the purpose, learning outcomes and suggested timings. 2. Short Scenario - A realistic care-based scenario to help staff think about how the topic may arise in everyday practice. 3. Discussion Questions - Simple, practical questions to encourage staff to think about the topic, share their understanding and consider how it applies ...
Handouts
Fire Safety - Role of the Care Worker Level 2 Training ResourcesWhy Care Workers Need to Understand Health and Safety 1.09 Single 3 page Handout (Word Document) -Role of the Care Worker in Fire Safety To supplement Care Certificate Training for care workers new to care home, home care and hospice care. For Care Certificate Module 10 (Health and Safety). HSC Training Link Training Resources for the Health and Social Care Sector
Handouts
Food Allergies and Intolerances Awareness Level 2 Training ResourcesNutrition - Food Allergies and Intolerances Awareness Handout - Level 2 2 page handout (Word Document) Common food allergens Symptoms of food allergens Common food intolerances Word Document HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway as Debit and credit card payments accepted. Contact me if you require bespoke training resources with your learning objectives and your target audience. HSC Training Link Training Resources for Health and Social Care
Presentation Packs
Health and Safety Domiciliary Care Training ResourcesDomiciliary Care - Health and Safety Overview Suitable for domiciliary care settings, homecare, trainers, training agencies and training courses (including QCF Diploma). An overview of the health and safety issues (see list below) faced by domiciliary care staff and includes legislation and risk assessment, employers legal duties, induction and training, main health and safety issues. Presentation (50 slides) (with session hand-out) Slide Titles: Aims and Objectives Introduction Where to Start A Range of Duties Vulnerability Policies and Procedures Employers Legal Duties Risk Assessment Range of Risk Assessment Training and Information Induction Additional Training Equal Access to Information Passive Smoking Manual Handling Manual Handling Risk Assessment Medication Infections Infection Control Personal Protective Equipment PPE Gloves Lone Working Lone Working Risk Assessment Lone Working Driving Violence General Health & Safety Aspects References Further Information Word Document S...
Presentation Packs
Hidden Disabilities Awareness Training ResourcesHidden Disabilities Awareness (Adults) - A Guide for all Staff in All Health and Care Settings Presentation - all fully editable (should you wish to edit). Aims and Objectives included if you want to use the presentation as it has been written. Comes with a Handout and Multiple Choice End of Session Assessment. Aims and Objectives: Overall Aim: To enhance awareness and understanding among Health and Social Care staff of hidden disabilities in adults, enabling them to provide more effective and empathetic care across all adult care settings. Learning Objectives: Identify common types of hidden disabilities in adults and describe their impact on daily life. Apply communication strategies to effectively interact with adults who have hidden disabilities in a variety of care settings. Understand legal and ethical considerations related to supporting adults with hidden disabilities in health and social care settings. Presentation (30 Slides) Aims and Objectives Introduction Hidden Disabil...
Handouts
How Personal Beliefs can Interfere with Professional Responsibilities Level 2 Training ResourcesHow Personal Beliefs can Interfere with professional Responsibilities Handout - Level 2 4 page handout (Word Document) Summarises key points related to Personal Beliefs and Professional Responsibilities: Imposing Personal Beliefs onto Others Biases Treatment Limited Scope of Practice Ethical Dilemmas Inadequate Information Sharing Compromising Teamwork and Collaboration Summaries how health and social care staff can overcome these factors: Self Awareness Professional Ethics and Codes of Conduct Person Centred Approach Respect for Diversity Professional Boundaries Seeking Guidance and Supervision Continued Professional Development Consultation and Collaboration Reflective Practice HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific traini...
Handouts
Identifying Hazards Level 2 Training ResourcesSingle 4 page Handout (Word Document) - Identifying Hazards To supplement Care Certificate Training for care workers new to care home, home care and hospice care. For Care Certificate Module 10 (Health and Safety). HSC Training Link Training Resources for the Health and Social Care Sector
