Deterioration in Service Users - Manager Responsibilities

Manager Responsibilities - Deterioration in Service Users

Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key

All files editable.

Overall Aim: To equip managers with the knowledge and skills required to lead, support and govern effective organisational responses to deteriorating service users in health and social care settings.​

Learning Objectives:

Understand managerial duties in establishing safe systems, policies and cultures that support early identification of deterioration.​

Be able to oversee staff competency, training and escalation processes to ensure timely and appropriate responses to clinical concerns.​

Be able to apply governance, audit and reflective learning approaches to monitor, improve and sustain high-quality deterioration management across their service.

Presentation (52 Slides)

Aims and Objectives
Introduction
Why Manager Responsibilities Matter​
Legal & Regulatory Responsibilities​
Creating a Safety and Escalation Culture​
Policies, Procedures and Governance​
Workforce Training and Competence​
Oversight and Monitoring Systems​
Ensuring Timely Clinical Access​
Supporting Senior Staff Decision-Making​
Responding to Incidents and Near Misses​
Managing High-Risk Service Users​
Communication and Documentation Quality​
Key Messages​
References and Further Resources​

Word Documents

Handout
Knowledge Check Questions
Trainer Aide Answer Key

HSC Training Link
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