Level 1
Level 1 training resources provide staff with the essential knowledge they need to work safely, confidently and in line with health and social care standards. These materials introduce core concepts.
Presentation Packs
Adult Residential Care Safeguarding Level 1 Training ResourcesEditable Level 1 safeguarding resource for adult residential care. Includes a full presentation, handout, case studies, quiz, assessment and model answers. Ideal for trainers, teachers and care providers delivering safeguarding induction or refresher training.
Presentation Packs
Awareness of Mental Health Domiciliary Care Level 1 Training ResourcesAwareness of Mental Health Domiciliary Care Level 1 Training Resources Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key. All files editable. Overall aim: To raise awareness of mental health and help domiciliary care staff recognise, support and respond to mental health needs when supporting people in their own homes. Learning outcomes: Say what mental health is. Spot some signs of poor mental health. Know how to help support good mental wellbeing. Know how to support someone with a mental health need. Know who to speak to if they are worried about someone. Presentation (31 Slides) - Slide Titles: Aim and Objectives Introduction What Is Mental Health? What Can Affect Mental Health? Signs Someone May Be Struggling Changes You May Notice During a Home Visit Common Mental Health Needs Supporting Good Mental Wellbeing at Home How Can I Support Someone? What Should I Do If I Am Worried? Things To Avoid Promoting Mental Wellbeing at Home Communication Matters Confi...
Presentation Packs
Awareness of Mental Health Residential Care Level 1 Training ResourcesAwareness of Mental Health Residential Care Level 1 Training Resources Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key. All files editable. Overall aim: To develop awareness of mental health, including recognising some common signs of mental health needs, promoting wellbeing and understanding how residential care staff can provide appropriate support. Learning outcomes: Say what mental health is. Spot some signs of poor mental health. Know how to help support good mental wellbeing. Know how to support someone with a mental health need. Know who to speak to if they are worried about someone. Presentation (28 Slides) - Slide Titles: Aim and Objectives Introduction What Is Mental Health? What Can Affect Mental Health? Signs Someone May Be Struggling Common Mental Health Needs Supporting Good Mental Wellbeing How Can I Support Someone? What Should I Do If I Am Worried? Things To Avoid Promoting Mental Wellbeing in Residential Care Communication matters Confiden...
Presentation Packs
Casgevy Patient Alert Card Awareness Level 1 Training ResourcesAnticoagulants Awareness Understanding Dalteparin and Enoxaparin for Non-Clinical Care Staff This session is aimed at staff who do not administer the injection, but may care for, support or observe a person who is receiving anticoagulant treatment. Primary audience includes: Care assistants / care workers Senior care workers Support workers Healthcare assistants (HCAs) who are not administering the injection Domiciliary care workers Supported living staff Residential care staff Activities/wellbeing staff, where relevant to their role Non-clinical staff who have regular contact with people receiving anticoagulants Team leaders/deputy managers who need awareness but do not administer the medication Managers who need to understand the risks and escalation requirements
Scenario Bank
Challenging Behaviour Level 1 (50 Scenarios) Care Worker ScenariosChallenging Behaviour Level 1 (50 Scenarios) Care Worker Scenarios Editable Word document (23 pages) This practical training resource provides a collection of 50 realistic challenging behaviour scenarios designed to help care workers apply Level 1 principles when responding to behaviour that causes concern. Each scenario encourages discussion, reflection and confident decision making when faced with situations where calm communication, professional judgement and safe practice are essential. The document provides trainer guidance, scenario prompts and model responses that support understanding of key responsibilities recognising behaviour that may indicate distress, responding safely, reducing escalation, reporting concerns and maintaining professional boundaries. Ideal for induction, refresher training and CPD, this pack helps staff recognise early signs of challenging behaviour, respond appropriately, manage conflict and reinforce safe, person centred practice. Format: Microsoft Wo...
Scenario Bank
Communication Level 1 (50 Scenarios) Care Worker ScenariosCommunication Level 1 (50 Scenarios) Care Worker Scenarios Editable Word document (23 pages) This practical training resource provides a collection of 50 realistic communication scenarios designed to help care workers apply Level 1 communication principles in everyday practice. Each scenario encourages discussion, reflection and confident decision making when responding to situations where clear communication, professional judgement and safe practice are required. The document provides trainer guidance, scenario prompts and model responses that support understanding of key responsibilities communicating effectively, checking understanding, offering appropriate support, reporting concerns and maintaining professional boundaries. Ideal for induction, refresher training and CPD, this pack helps staff recognise communication needs, respond appropriately to misunderstandings, manage conflicts and reinforce safe, person centred practice. Format: Microsoft Word (fully editable) Delivery: R...
Presentation Packs
Communication Skills Domiciliary Care Level 1 Training ResourcesCommunication Skills Domiciliary Care Level 1 Training Resources Presentation, Handout, Knowledge Check Questions and Trainer Aide Answer key. All files editable. Overall aim: To raise awareness of how good communication helps staff provide respectful and person-centred care in people's own homes. Learning Outcomes: Identify what good communication is. Identify verbal and non-verbal communication. Recognise the importance of listening to others. Recognise the importance of cultural awareness. Presentation (35 Slides) - Slide Titles: Aim and Objectives Introduction What is Communication? What Does Good Communication Look Like? Verbal Communication Non-Verbal Communication Listening People Communicate in Different Ways Cultural Awareness Respecting Cultural Differences Communication Barriers Overcoming Communication Barriers Communication in Everyday Care Putting Good Communication into Practice Communication in Practice Key Messages What Have We Learned Before You Finish References a...
Presentation Packs
Communication Skills Residential Care Level 1 Training ResourcesCommunication Skills Residential Care Level 1 Training Resources Presentation, Handout, Knowledge Check Questions and Trainer Aide Answer key. All files editable. Overall aim: To develop awareness of how effective verbal and non- verbal communication, together with cultural awareness, can support positive relationships, dignity, choice and person-centred care in a residential care setting. Learning Outcomes: Identify what good communication is. Identify verbal and non-verbal communication. Recognise the importance of listening to others. Recognise the importance of cultural awareness. Presentation (35 Slides) - Slide Titles: Aim and Objectives Introduction What is Communication? What Does Good Communication Look Like? Verbal Communication Non-Verbal Communication Listening People Communicate in Different Ways Cultural Awareness Respecting Cultural Differences Communication Barriers Overcoming Communication Barriers Communication in Everyday Care Putting Good Communication into Pract...
Presentation Packs
Cyclizine Awareness Level 1 Training ResourcesCyclizine Awareness Level 1 Training Resources This training resource is designed for care staff who support people who may be prescribed cyclizine, including staff working in residential care homes, nursing homes, supported living and domiciliary care settings. It provides a straightforward introduction to what cyclizine is used for, why a person may be prescribed it, how it may affect them and what care staff should be aware of when supporting someone who takes it. The training also covers common side effects, important observations, potential concerns and when staff should report changes or seek further advice. It is particularly useful for care staff who are not responsible for prescribing or making clinical decisions but need sufficient awareness to recognise possible problems and provide safe, person-centred support.
Presentation Packs
Defibrillator Awareness Training ResourcesPowerPoint presentation and handout (Word Document) Defibrillators and Defibrillation Awareness (20 slides) - slide titles: Aims and Objectives Introduction The Heart The Defibrillator What to Do Chain of Survival Accessing a Defibrillator Using a Defibrillator Children Kit Video Clip References Word Document 4 page handout PDF PDFversion of presentation
Presentation Packs
Dementia Care Safeguarding Awareness Level 1 Training ResourcesEditable Level 1 safeguarding resource for dementia care. Includes a 47 slide presentation, 4 handouts, assessment, icebreaker, activity, case studies and quiz. Ideal for induction, refresher training and CPD in dementia care settings.
Presentation Packs
Developing Coaching Skills Training ResourcesIntroduction to Developing Coaching Skills - Training Resources Simple Overview Presentation and Handout Presentation (17 slides) Aims and Objectives Introduction Understanding Coaching Effective Communication Building Rapport Goal Setting Active Listening Asking Powerful Questions Feedback and Reflection Goal Achievement Continuous Learning Ethical Considerations Different Coaching Approaches Self Awareness Developing Coaching Skills References and Further Information Word Document 3 page handout HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway. Debit and credit c...
Scenario Bank
Dignity Level 1 (50 Scenarios) Care Worker ScenariosDignity Level 1 (50 Scenarios) Care Worker Scenarios Editable Word document (20 pages) This practical training resource provides a collection of 50 realistic dignity related scenarios designed to help care workers apply Level 1 principles when promoting dignity and respect in everyday care practice. Each scenario encourages discussion, reflection and confident decision making when faced with situations where empathy, discretion and person centred values are essential. The document provides trainer guidance, scenario prompts and model responses that support understanding of key responsibilities maintaining privacy, supporting choice, respecting individuality, communicating sensitively and upholding dignity in all aspects of care. Ideal for induction, refresher training and CPD, this pack helps staff recognise how dignity underpins quality care, respond appropriately to challenges, and reinforce compassionate, professional practice. Format: Microsoft Word (fully editable) Delivery: Re...
Team Meeting / Toolbox Talks
Discriminatory Abuse - Care Team Talk Level 1Discriminatory Abuse - Care Team Talk Level 1 Audience: Care staff Level: Level 1 Awareness Duration: Approximately 15 minutes 15-Minute Care Team Talk - 10 Pages Short, practical and ready-to-use training resource designed to support regular staff learning, discussion and reflection within health and social care settings. Provides a simple, structured way for managers, team leaders and trainers to cover this important care topic (Emotional/Psychological Abuse) with staff without the need for a lengthy training session. Team Talk includes: 1. Trainer Guide - A clear, easy-to-follow guide showing the trainer how to deliver the session within approximately 15 minutes, including the purpose, learning outcomes and suggested timings. 2. Short Scenario - A realistic care-based scenario to help staff think about how the topic may arise in everyday practice. 3. Discussion Questions - Simple, practical questions to encourage staff to think about the topic, share their understanding and consi...
Presentation Packs
DNACPR Awareness Training ResourcesPowerPoint Presentation and Word Documents (handout and End of Session Assessment) DNACPR Awareness Aims and Objectives Introduction Personal Beliefs and Values What is a DNACPR? A DNACPR Reasons for a DNACPR When can a DNACPR Decision be Made? How Long do DNACPR's Last? No DNACPR Made in Advance Concerns about a DNACPR References Word Documents Handout and generic end of session assessment PDF PDF Version of presentation
Presentation Packs
Domiciliary Care Safeguarding Awareness Level 1 Training ResourcesEditable Level 1 safeguarding resource for domiciliary care. Includes a full presentation, handout, case studies, quiz and assessment. Ideal for induction, refresher training and CPD in home care settings.
Presentation Packs
Duty of Care Domiciliary Care Level 1 Training ResourcesDuty of Care Domiciliary Care Level 1 Training Resources Presentation, Handout, Knowledge Check Questions, Trainers Aide Answer Key. All files editable. Overall Aim: To develop staff s awareness and understanding of their duty of care when supporting people in their own homes and how this contributes to safe, respectful and person-centred care. Learning Outcomes: Explain what duty of care means. Recognise their responsibilities when supporting people in their own homes. Identify situations where duty of care may be a concern. Know who to speak to and what action to take when they have a concern. Presentation (29 Slides) - Slide titles: Overall Aim and Learning Outcomes Introduction What Does Duty of Care Mean? What Does Duty of Care Mean in Everyday Practice Our Responsibilities Duty of Care and Choice What If Something Goes Wrong? What Should You Do? Who Should I Report a Concern To? Scenario: What Would You Do? What Does Good Duty of Care Look Like? Quick Check Duty of Care Key Me...
Scenario Bank
Duty of Care Level 1 (50 Scenarios) Care Worker ScenariosDuty of Care Level 1 (50 Scenarios) Care Worker Scenarios Editable Word document (29 pages) This practical training resource provides a collection of 50 realistic duty of care scenarios designed to help care workers apply Level 1 principles in everyday practice. Each scenario encourages discussion, reflection and confident decision making when responding to situations when responding to situations where duty of care, professional judgement and safe practice are required. The document provides clear trainer guidance, scenario prompts and model responses that support understanding of key responsibilities recognising when duty of care applies, offering appropriate support, reporting concerns and maintaining professional boundaries. Ideal for induction, refresher training and CPD, this pack helps staff understand their duty of care, respond appropriately to concerns, manage conflicts and reinforce safe, person centred practice. HSC Training Link Training Resources for Health and Social ...
Presentation Packs
Duty of Care Residential Care Level 1 Training ResourcesDuty of Care Residential Care Level 1 Training Resources Presentation, Handout, Knowledge Check Questions, Trainers Aide Answer Key. All files editable. Overall Aim: To develop staff s awareness and understanding of their duty of care towards people living in residential care, and how this influences safe, respectful and person-centred practice. Learning Outcomes: Explain what duty of care means. Recognise their responsibilities when supporting people in residential care. Identify situations where duty of care may be a concern. Know who to speak to and what action to take when they have a concern. Presentation (28 Slides) - Slide titles: Overall Aim and Learning Outcomes Introduction What Does Duty of Care Mean? What Does Duty of Care Mean in Everyday Practice Our Responsibilities Duty of Care and Choice What If Something Goes Wrong? What Should You Do? Who Should I Report a Concern To? Scenario: What Would You Do? What Does Good Duty of Care Look Like? Quick Check Duty of Care Key ...
Team Meeting / Toolbox Talks
Emotional/Psychological Abuse - Care Team Talk Level 1Emotional/Psychological Abuse - Care Team Talk Level 1 Audience: Care staff Level: Level 1 Awareness Duration: Approximately 15 minutes 15-Minute Care Team Talk - 11 Pages Short, practical and ready-to-use training resource designed to support regular staff learning, discussion and reflection within health and social care settings. Provides a simple, structured way for managers, team leaders and trainers to cover this important care topic (Physical Abuse) with staff without the need for a lengthy training session. Team Talk includes: 1. Trainer Guide - A clear, easy-to-follow guide showing the trainer how to deliver the session within approximately 15 minutes, including the purpose, learning outcomes and suggested timings. 2. Short Scenario - A realistic care-based scenario to help staff think about how the topic may arise in everyday practice. 3. Discussion Questions - Simple, practical questions to encourage staff to think about the topic, share their understanding and consider ho...
Scenario Bank
End of Life Care Level 1 (50 Scenarios) Care Worker ScenariosEnd of Life Care Level 1 (50 Scenarios) Care Worker Scenarios Editable Word document (21 pages) This practical training resource provides a collection of 50 realistic end of life care scenarios designed to help care workers apply Level 1 principles when supporting people in the final stages of life. Each scenario encourages discussion reflection and confident decision making when faced with situations where compassion clear communication and safe person centred practice are essential. The document provides trainer guidance scenario prompts and model responses that support understanding of key responsibilities recognising end of life needs offering comfort maintaining dignity recording care accurately reporting concerns and working in line with individual wishes and agreed plans. Ideal for induction refresher training and CPD, this pack helps staff understand what good end of life care looks like how to respond sensitively how to support families and how to reinforce safe respectful ...
Presentation Packs
EOLC What is it? Domiciliary Care Level 1 Training ResourcesEOLC What is it? Domiciliary Care Level 1 Training Resources Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key. All files editable. Overall Learning Aim: To develop an awareness of end-of-life care and how domiciliary care staff can support people approaching the end of life with dignity, compassion and respect. Learning outcomes: Know what end-of-life care means. Recognise when someone may be nearing the end of life. Know how to support someone with dignity and respect. Know how to provide comfort and reassurance. Know when to ask for help or report concerns Presentation (33 Slides) - Slide Titles: Aim and Objectives Introduction What Is End-of-Life Care? When Might Someone Be Approaching The End of Life? Supporting Comfort Dignity and Respect at The End of Life Communication at The End of Life Supporting Families and Those Important to The Person Following The Person's Wishes Recognising When Someone May Be Uncomfortable Keeping The Person Safe and Comforta...
Presentation Packs
EOLC What is it? Residential Care Level 1 Training ResourcesEOLC What is it? Residential Care Level 1 Training Resources Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key. All files editable. Overall Learning Aim: Learning outcomes: Presentation (33 Slides) - Slide Titles: Aim and Objectives Introduction What Is End-of-Life Care? Supporting Comfort Dignity and Respect at The End of Life Communication at The End of Life Supporting Families and Those Important to The Person Following The Person's Wishes Recognising When Someone May Be Uncomfortable Keeping The Person Safe and Comfortable Working As Part Of The Care Team Emotional Support and Compassion Looking After Yourself What Should I Do If I Am Concerned? After Death Basic Awareness Remembering What Matters Key Messages References and Further Information Word Documents Handout Knowledge Check Questions Trainer Aide Answer key HSC Training Link Training Resources for Health and Social Care Supplying training resources to the health and social care sector since 2004....
Presentation Packs
Equality Diversity & Inclusion Domiciliary Care Level 1 Traininbg ResourcesEquality Diversity & Inclusion Domiciliary Care Level 1 Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key. All files editable. Overall Learning Aim: To understand the importance of equality, diversity and inclusion when supporting people in their own homes. Learning outcomes: Understand what equality, diversity and inclusion mean. Recognise that everyone is different and should be treated fairly. Identify ways to respect people s differences and choices. Recognise unfair or discriminatory behaviour. Know how to help people feel included and respected in their own homes. Presentation (47 Slides) - Slide Titles: Aim and Objectives Introduction What Do Equality, Diversity and Inclusion Mean? Everyone is Different Treating People Fairly Respecting Diversity What Does Inclusion Mean? Equality, Diversity & Inclusion in Everyday Care Discrimination - What is it? Recognising Unfair Treatment Avoiding Stereotypes and Assumptions Respecting People's Choices Respecting ...
