Level 3
Level 3 training resources provide staff with the advanced knowledge, analytical skills and professional judgement required to work confidently in complex situations across health and social care. These materials deepen understanding, strengthen decision‑making and support staff who are progressing into senior, supervisory or specialist roles.
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Adrenaline Nasal Spray for Anaphylaxis EURneffy Training ResourcesAdrenaline Nasal Spray for Anaphylaxis EURneffy training resource covering awareness, safe use and emergency response. Includes staff guidance and clear step by step information for confident practice.
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Adult Residential Care Safeguarding Awareness Level 3 Training ResourcesAdult Residential Care - Safeguarding Awareness Level 3 Presentation, 3 x Handouts, Multiple Choice End of Session Assessment, Case Studies Learning Activity, Case Studies Learning Activity (Group and Individual). Presentation is in sections. All files editable. Aims and Objectives: Overall Aim: To provide learners with a comprehensive understanding of safeguarding in adult residential care, including legal frameworks, best practices and practical strategies for ensuring the safety and well-being of vulnerable residents in their care. Learning Objectives: Understand the key principles and legislation related to safeguarding in residential care. Identify and respond to signs of abuse, neglect and exploitation in vulnerable individuals. Demonstrate knowledge of the role of the care worker and the processes for reporting safeguarding concerns in residential care. Presentation (83 Slides) Introduction Importance of Safeguarding in the Context of Vulnerable Individuals SECTION - Understa...
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Agency Staff Working in Unfamiliar Care Homes Training ResourcesAgency Staff - Working in Unfamiliar Care Homes Safe Practice and Common Errors When Working in Unfamiliar Care Homes Presentation (with built in end of session assessment questions (all scenario based) and handout. All files editable. Overall aim: To promote safe, consistent and person-centred care by agency staff understand and reduce the risks that arise when working in unfamiliar residential and nursing care settings. Learning Objectives: By the end of this session, agency staff will be able to: Identify the most common safety risks when working in an unfamiliar care home. Demonstrate how to obtain and use a brief but effective handover. Recognise when to ask questions, escalate concerns and work within their scope of competence. Adapt their practice to residents individual needs, particularly those living with dementia. Presentation (54 Slides) Aims and Objectives Why This Training Matters Common Mistakes Not Getting a Proper Handover (or Not Asking For One) Assuming All Homes ...
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Anticoagulants: Safe Administration of Dalteparin and Enoxaparin – Clinical Training ResourcesAnticoagulants: Safe Administration of Dalteparin and Enoxaparin Clinical Training Primary audience includes: Registered Nurses (RN/RGN/RMN) working in: Nursing homes, care homes with nursing, hospitals, community nursing, district nursing, intermediate care, rehabilitation settings, community hospitals Nursing associates, where their employer has authorised them to undertake the activity and they have the required training and competence. Other registered healthcare professionals who have responsibility for administering injectable medicines within their role and local policy. Healthcare professionals involved in medicines administration/clinical care where injectable LMWH is within their scope of practice.
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Assignment and Study Skills Training ResourcesPowerPoint presentations to assist teachers, lecturers and trainers with delivering study and assignment skills to learners (for example tutorials). Generic resources, also suitable for learners. Presentation 1 - Essay Writing (30 slides) Slide Titles: When To Start Your Essay Collating Information Reading Purposefully Varying Information Sources Making Notes Plagiarism Understanding The Question Writing Your Essay Structuring Your Essay Writing Style Paragraphs Cohesion Referencing Cohesion Learning From Your Essay References Presentation 2 - Writing Academically (24 slides) Slide Titles: Introduction Words to Use Structure of Words Writing Assignment Informal English Verbs Other Common Mistakes Writing With Structure Writing Formally Noun-Based Phrases Making Your Assignments Impersonal Learning Activities Presentation 3 - Using Information and Avoiding Plagiarism (19 slides) Slide Titles: Plagiarism Researching Researching the Internet Writing Notes Can I Just Write My Own Ideas?...
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Atypical Diabetes Awareness Training ResourcesAtypical Diabetes Awareness Presentation, Handout, End of Session Assessment (mix of multiple choice, true/false, short answer questions) and Trainer Aide Answer Key All files editable. Aims and Objectives: Overall Aim: Increase awareness and understanding of atypical forms of diabetes among UK Nurses and Social Care Workers, both in residential and domiciliary settings, to enhance their ability to provide appropriate care and support to individuals with diabetes. Learning Objectives: Understand what atypical diabetes is and how it differs from type 1 and type 2 diabetes. Recognise the signs and symptoms that might suggest someone has an atypical type of diabetes. Be aware of the main types of atypical diabetes (e.g. MODY, LADA, steroid-induced). Know who to speak to or where to go for help if atypical diabetes is suspected. Understand how to support people with diabetes in their daily lives, especially in care settings. Be aware of the risks and complications if diabetes is not pro...
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BAME Cultural Beliefs about Health Illness Ageing Disability Training ResourcesCultural - BAME Cultural Beliefs about Health, Illness, Ageing and Disability Awareness Supporting Older Adults from Black, Asian and Minority Ethnic (BAME) Communities Cultural Beliefs about Health, Illness, Ageing and Disability Awareness Training - Health and Social Care Staff Presentation, Handout, Case Studies and Questions Activities, Trainer Aide and Answer Case Studies and Questions, End of Session Knowledge Check Questions (multiple choice), Trainer Aide Answer key. All files editable. Overall Aim: To improve culturally responsive, respectful and safe care for older people from diverse ethnic backgrounds. Learning Objectives: Learn how cultural beliefs can influence perceptions of health, illness, ageing, disability and help-seeking behaviours in older adults from BAME communities. Recognise common barriers faced by older people from minority ethnic backgrounds when accessing health and social care services in the UK. Identify key equality, human rights and care standards t...
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Basic Wound Care (Clinical) and Wound Awareness (Non Clinical) Training ResourcesBasic Wound Care 1) Wound Awareness 2) Basic Wound Care Presentation 1 Wound Awareness (47 Slides) - Slide Titles: Aims and Objectives Introduction Prevalence and Incidence Burden of Wounds to The UK s NHS Wound Healing The Wound Healing Process Wounds Acute and Chronic Wounds Chronic Wounds Wound Healing Wound Healing Mechanisms Wound Healing Mechanism Categories Primary Closure Wound Healing Mechanism Categories Delayed Primary Closure Wound Healing Mechanism Categories Secondary Closure Wound Healing Mechanism Categories Skin Graft & Flap Objectives of Wound Healing Assessment of Wound Healing The Stages of Healing Assessment of Wound Healing Homoeostasis Stage Inflammatory Stage Proliferative Stage Remodelling Stage Issues with These Stages Epidermal Wound Healing Deep Wound Healing Wound Classification Predominant Tissue Type Identification Medical Adhesive Related Skin Injury (MARSI) Key Points References Presentation 2 Basic Wound Care (71 Slides) - Slide Titles: Aims and Obj...
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Blood Pressure & Pulse Awareness Training ResourcesBlood Pressure and Pulse Awareness Presentation 1 The Pulse - Points, Readings and Procedures (34 slides) - Slide Titles: Aims and Objectives Introduction The Heart The Pulse Pulse Rates Irregular Pulse Weak Pulse Rapid Pulse Slow Pulse Pulse Points Carotid Pulse Abdominal Pulse Arm Pulses Leg Pulses Radial Pulse Manual Pulse Readings Procedure for Taking Manual Pulse Electronic Pulse Readings Pulse Oximeter Procedure for Taking Electronic Readings Summary References Presentation 2 - Blood Pressure (27 slides) - Slide Titles Blood pressure Definition Systolic and Diastolic Pressure Measuring Blood Pressure Blood Pressure Readings High Blood Pressure High Blood Pressure Causes High Blood Pressure and The Heart High Blood Pressure Occurrences Blood Pressure Variances How is Blood Pressure Measured? Manual Readings Blood Pressure Recording Normal Blood Pressure Range High and Low Blood Pressure Adults and Children Factors Affecting Readings Lying and Standing Blood Pressure Postural Hy...
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Brain Injuries - Acquired and Traumatic Training ResourcesBrain Injuries Awareness - Acquired and Traumatic Presentation 1 Acquired Brain Injury Awareness (ABI) Adults Slide Titles: Introduction ABI Events Symptoms and Effects Behaviour and Personality Fatigue Effects of Brain Injury Physical Changes Sensory Changes Causes - Stroke Causes - Aneurysm Causes - Infection Causes - Meningitis Causes - Encephalitis Causes - Hypoxia Causes - Brain Tumour Causes - Neurotoxic Causes - Traumatic Brain Injury Summary References Presentation 2 Traumatic Brain Injury Awareness Slide Titles: Introduction Head Injury Traumatic Brain Injury Primary Injury Immediately after impact Secondary Injury TBI Classification Mild TBI Classification Moderate TBI Classification Severe Concussion Diffuse Axonal Injury Traumatic Subarachnoid Haemorrhage (tSAH) Diffuse injuries Contusion Haematoma Focal Injuries Secondary Brain Injuries Symptoms of TBI Glasgow Coma Score Other Diagnostic Methods Treatment Aims of Treatment Neurocritical Care Neurocritical Monitoring Med...
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Breakaway Safe Strategies Training ResourcesBreakaway Awareness: Safe Strategies for Managing Physical Aggression - Presentation, 8 Handouts and End of Session Assessment. All editable to suit your training session and audience should you wish to edit. This presentation (81 slides in sections) equips health and social care staff with the knowledge, skills and confidence to safely manage and break away from physical aggression using effective, minimal-risk techniques, while maintaining the safety and dignity of all individuals involved. Trainers will need experience of demonstrating breakaway techniques to learners. There is a SEPARATE PACK available on Crisis Intervention. Aims and Objectives: Overall Aim: To equip health and social care staff with the knowledge, skills and confidence to safely manage and break away from physical aggression using effective, minimal-risk techniques, while maintaining the safety and dignity of all individuals involved. Learning Objectives: Recognise early signs of aggression and apply de-escala...
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Bullying Awareness for Staff Training ResourcesWorkplace Bullying - A Guide for Staff Presentation and Word Documents (all editable) Presentation Bullying Awareness (59 slides): Aims and objectives Introduction Bullying and the Law Learning Activity Definition of a Bully Learning Activity Bullying at Work Bullying Behaviour Learning Activity The Bully Types of Bullying Learning Activity Whose Fault is Bullying? Misconceptions about Bullying Learning Activity People affected by Bullying Learning Activity The Effects of Bullying (2 slides) Learning Activity Physical Effects Emotional Effects Mental Effects Behavioural Effects Learning Activity Abuse of Power - Bullying Examples Performance Review Learning Activity Failure to Act (Managers) Learning Activity A Non Bullying Manager Action to take - Dealing with Bullying Learning Activity Action to take - Dealing with Bullying Protection from Harassment Act 1997 Equality Act 2010 Final slide References Word Documents (18) Bullying Awareness for Staff Staff Aide Memoir Learning Activi...
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Burns and Scalds from Hot Water and Surfaces Training ResourcesPowerPoint presentation and Word Documents (End of Session Generic Assessment and Handouts) and PDF version of presentation. Burns and Scalds from Hot Water and Hot Surfaces Awareness (35 slides) - Slide Titles: Aims and Objectives Introduction Burns and Scalds Adult Care Settings CQC Prosecutions Burns Types of Burns Scalds Risks fro Vulnerable People Vulnerable People Prevention of Scalding Accidents Prevention of Burning Accidents Preventing Scalds - Action Required Individual Risk Assessments Preventing Scalding Accidents Control Measures Preventing Burns from Hot Surfaces Control Measures Domiciliary and Homecare Hot Water Bottles and Microwaveable Wheat Bags Key Legislation and Guidance Health and Safety at Work, etc. Act 1974 Reporting of Incidents Resulting in Burns or Scalds RIDDOR In Relation to Burns and Scalds CQC (Registration) Regulations 2009: Regulation 18 Mental Capacity Act CQC LEARNING FROM SAFETY INCIDENTS References Word Documents 3 Handouts 1 End of Session Gen...
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Care Planning Awareness Training ResourcesSuitable for trainers, training agencies, care settings and for use on full time and part time courses. Presentation 1 - Introduction to Care Planning Presentation 2 - Process of Care Planning Presentation 3 - Collecting Information Presentation 4 - Care Planning Meetings Word Documents (Handouts) Handouts x 10 Case Study 2 x Speakers Notes
Scenario Bank
Challenging Behaviour Level 3 (50 Scenarios) Care Worker ScenariosChallenging Behaviour Level 3 (50 Scenarios) Care Worker Scenarios Editable Word document (24 pages) This practical training resource provides a collection of 50 realistic challenging behaviour scenarios designed to help care workers apply Level 1 principles when responding to behaviour that causes concern. Each scenario encourages discussion, reflection and confident decision making when faced with situations where calm communication, professional judgement and safe practice are essential. The document provides trainer guidance, scenario prompts and model responses that support understanding of key responsibilities recognising behaviour that may indicate distress, responding safely, reducing escalation, reporting concerns and maintaining professional boundaries. Ideal for induction, refresher training and CPD, this pack helps staff recognise early signs of challenging behaviour, respond appropriately, manage conflict and reinforce safe, person centred practice. Format: Microsoft Wo...
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Child Exploitation Online CEOP Training ResourcesCEOP Awareness - Underpinning Knowledge - A Guide for all Health, Care Childcare and Education Staff Health and Social Care Training Resources All fully editable (should you wish to edit). Presentation in sections (so you can use what you need). Aims and Objectives included if you want to use the presentation as it has been written. Comes with 14 Handouts plus a Multiple Choice End of Session Assessment. Aims and Objectives: Overall Aim: To equip care professionals with the knowledge and skills necessary to recognise and respond to online child exploitation effectively. Learning Objectives: Recognise Signs of Online Child Exploitation. Understand and Apply CEOP Guidelines and Reporting Procedures. Implement Effective Prevention and Intervention Strategies. Presentation (60 Slides) Aims and Objectives Introduction SECTION - Introduction to CEOP Overview of CEOP Importance of CEOP for Care Professionals SECTION - Understanding Online Child Exploitation Types of Online Child Exploitati...
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Communication Across Cultures Training ResourcesCommunication Across Cultures Awareness - Supporting Safe, Inclusive Communication in Health and Care Target Audience: Frontline care staff Reception / admin staff in health settings Care coordinators Presentation, Handout, Short Scenarios Activities, Short Scenarios Facilitators/Trainer Aide Answers, End of Session Knowledge Check Questions (multiple choice), Trainer Aide Answer Key. All files editable. Overall Aim: To strengthen staff confidence and competence in communicating effectively across cultures, ensuring communication is safe, inclusive, respectful and accessible for everyone using health and care services. Learning Objectives: Recognise how cultural differences can influence verbal and non- verbal communication in health and care settings. Demonstrate ways to avoid assumptions and unconscious bias when communicating with people from diverse backgrounds. Identify when and how to use interpreters and advocates appropriately and safely. Apply practical strategies to suppor...
Scenario Bank
Communication Level 3 (50 Scenarios) Care Worker ScenariosCommunication Level 3 (50 Scenarios) Care Worker Scenarios Editable Word document (23 pages) This practical training resource provides a collection of 50 realistic communication scenarios designed to help care workers apply Level 3 communication principles in everyday practice. Each scenario encourages discussion, reflection and confident decision making when responding to situations where clear communication, professional judgement and safe practice are required. The document provides trainer guidance, scenario prompts and model responses that support understanding of key responsibilities communicating effectively, checking understanding, offering appropriate support, reporting concerns and maintaining professional boundaries. Ideal for induction, refresher training and CPD, this pack helps staff recognise communication needs, respond appropriately to misunderstandings, manage conflicts and reinforce safe, person centred practice. Format: Microsoft Word (fully editable) Delivery: R...
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Complaints Awareness Management and Procedures Training ResourcesComplaints Awareness, Management and Procedures Presentation 1 - Introduction to Complaints (34 slides) Slide Titles: Legislation Principles of Good Complaint Handling Good Practice Listening Feedback Making Information Accessible Effective Complaints Materials, Initial Contact Keeping People Informed Advocacy Support Expectations of the Complainant Next Steps Other Important Things Rights NHS Constitution Local Government Ombudsman Care Quality Commission Summary References Presentation 2 - Complaint Management (42 slides) - Slide Titles Introduction Social Care Providers Fundamental Standards HSCA 2008: 2014 Regs: Reg 16 Regulation 16(1) Regulation 16(2) Other legislation Regulation 13 safeguarding Regulation 12 safe care and treatment Effective complaint management Promoting rights and choices Summary References Presentation 3 - Assessing the Impact of a Complaint (11 slides) - Slide Titles Step One (Low Risk) Step One (Medium Risk) Step One (High Risk) Step Two(Likelihood of Rec...
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Confidentiality Awareness Training ResourcesConfidentiality Presentation 1 Confidentiality Awareness (40 slides) - Slide Titles: What is confidentiality? Learner Activity Codes of Practice Human Rights Act 1998 Data Protection Act 2018 GDPR Regulations 2018 Freedom of Information Act 2000/Scotland 2002 Computer Misuse Act 1990 Mental Capacity Act 2005 Police and Criminal Evidence Act 1984 Common Law Duty of Confidence Disclosure Consent to Disclosure Explicit Consent Implied Consent Public Interest Disclosure to Third Parties The Police Information Sharing Protocols Confidentiality and Privacy Breach of Confidentiality References Presentation 2 Caldicott Principles (13 slides) Slide Titles: Introduction Background The Report - General Principles Principles 1 6 Links to Legislation and Common Law References Presentation 3 Freedom of Information Acts - 2000 and Scotland 2002 Overview (26 slides) - Slide Titles Introduction What it the Freedom of Information Act? Links to Data Protection Act 2018 Who the 2000 Act applies to Who...
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Conflict Resolution Training ResourcesConflict Resolution 6 PowerPoint presentations and 38 Word documents. Presentation 1 - Types of Aggressive Behaviours (50 slides) Slide Titles Aims and Objectives Introduction What is Aggression? What is Physical Assault? What is Non-Physical Assault? Definition of Violence at Work Types of Workplace Violence Bullying and Mobbing Harassment and Bullying Sexual Harassment How Common is Workplace Violence? Escalating Nature of Harassment Forms of Negative Behaviour Violence - Groups at Risk Consequences of Violence at Work Reactions to Violence at Work Personal Consequences Consequences for Organisations Violence - Legal Requirements Harassment and Discrimination - Legal Requirements Sector Specific - Legal Requirements End of Session Assessment References Presentation 2 - Factors Contributing to Workplace Violence (Includes built in Learning Activities) (51 slides) Slide Titles: Aims Objectives Violence Duty of Care Difficult Situations Identifying Risk Factors Individual Factors Org...
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Covert Medication Administration Training ResourcesCovert Medication Administration Awareness and Procedures - Underpinning Knowledge - A Guide for Health and Social Care Staff - Health and Social Care Training Resources All fully editable (should you wish to edit). Presentation in sections (so you can use what you need). Aims and Objectives included if you want to use the presentation as it has been written. Comes with 5 Handouts plus a Multiple Choice End of Session Assessment. Aims and Objectives: Overall Aim: To equip UK health and social care staff in all adult care settings with the knowledge and skills necessary to ethically and effectively manage covert administration of medication . Learning Objectives: Understand the legal and ethical frameworks governing covert medication administration in adult care settings. Identify appropriate indications and factors influencing the decision to administer medication covertly. Implement best practices for safe, transparent and ethical covert medication administration, including communi...
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Cultural Awareness & Cultural Humility Training ResourcesCultural Awareness & Cultural Humility Foundation Training Core Foundation Training (All Staff) Providing respectful, inclusive and person-centred care. All frontline care staff, Support workers, Healthcare assistants, Volunteers, New starters / induction. Aligns with UK legislation, CQC expectations, and person-centred care principles, suitable for mixed roles and new starters. Presentation, Handout, Scenarios Pack with Learning Activities, End of Session Knowledge Check Questions (mix of multiple choice and short answer questions), Trainer Aide Answer key. Scenario pack is written for face to face training but can easily be adapted for other delivery methods. All files editable. Overall Aim: To increase staff awareness of culture, unconscious bias and cultural humility so they can deliver respectful, inclusive and person-centred care in line with the Care Act 2014 and Equality Act 2010. Learning Objectives: By the end of this training, participants will be able to: Define culture ...
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Cybersecurity Awareness All Care Settings Training ResourcesCybersecurity Awareness - A Guide for all Staff in all Care Settings A Complete Guide - Training Session - Health and Social Care Training Resources All fully editable (should you wish to edit). Presentation in sections (so you can use what you need). Aims and Objectives included if you want to use the presentation as it has been written. Comes with 8 Handouts plus 2 Multiple Choice End of Session Assessments (one for ALL staff and the other for Supervisors/Line Managers/Managers). Aims and Objectives: Overall Aim: To equip care staff with the essential knowledge and skills needed to protect sensitive information and maintain cybersecurity best practices in their daily work. Learning Objectives: Identify and mitigate common cybersecurity threats, such as phishing and malware, that could compromise data. Understand and apply data protection regulations to ensure compliance in handling personal and medical information. Implement secure practices for device use, data handling and commu...
