If your question isn’t answered here, please contact me using the online Contact Me form. Please ensure your email address is correct at checkout. Your telephone number is required so I can reach you if there is an issue sending your resources.
Got questions?
All resources are sent via emailed ZIP folders to the email address linked to your payment notification. ZIP folders contain all files for your chosen product and can be opened on any computer, laptop or device that supports ZIP extraction.
Resources are usually sent within 24 hours of payment. During busy periods this may take slightly longer, but I always aim to deliver as quickly as possible. If you haven’t received your resources, please check your spam/junk folder and ensure your email address was entered correctly.
Yes — BACS payments are accepted. Please contact me via the Contact Me form to request BACS details. Once payment is received, your resources will be emailed to you.
Yes — you can purchase single presentations, single handouts, microteach sessions, activities, books, bundles and more. All items are available individually so you only buy what you need.
These are editable training resources, not training courses. They are designed to support trainers, teachers, assessors, agencies and care providers in delivering high‑quality Health & Social Care training. None of my resources include a lesson plan.
Yes — all resources are suitable for use in care homes, domiciliary care, supported living, nursing settings, colleges and training agencies. They are ideal for induction, refresher training, CPD sessions and Care Certificate support.
Use the Search bar or browse the Shop categories to find presentations, handouts, microteach sessions, activities, books and bundles on over 500 Health & Social Care topics.
Yes — All of our presentation packs, handouts and activities are delivered in a 100% editable Microsoft Office format. You can fully edit the Microsoft Word and PowerPoint files to match your care agency's specific internal policies , branding and training styles.
Most resources are supplied in PowerPoint (PPT), Word (DOC) and some handouts in PDF formats. Some products include multiple formats for flexibility.
Yes — once purchased, you may use the resources for your own training delivery as often as needed. Redistribution or resale is not permitted.
Yes — resources are regularly reviewed and updated to reflect changes in legislation, best practice and sector guidance.
Yes — discounts may be available for agencies, colleges or organisations purchasing multiple items. Please get in touch to discuss your requirements.
