Challenging Poor Practice Training Resources

Challenging Poor Practice - Health and Social Care Training Resources

A resource pack for all types of care settings. Presentation, handout and end of session multiple choice assessment.

All resources are fully editable.

This pack includes a detailed presentation plus a handout and an end of session multiple choice assessment to support learning and reinforce safe professional practice.

Topics include duty of care, good and poor practice, witnessing poor practice, assessing risk, challenging in the moment, reporting, safeguarding, whistleblowing and reflection.

• What duty of care means and how it applies in all care settings

• The difference between good practice and poor practice

• How to recognise poor practice including mindset issues and observed behaviours

• How to assess situations safely and professionally

• How to challenge poor practice in the moment using clear examples

• What to do if challenging in the moment is unsuccessful

• How to report concerns including safeguarding and whistleblowing

• The importance of reflection and continuous improvement

• How challenging poor practice protects individuals and promotes safe care

Aim: This session looks at dealing professionally with poor practice

By the end of the session you will gain an awareness of:

• Good and poor practice
• Challenging poor practice professionally
• Action to take if poor practice continues
• Action to take if reporting poor practice does not work

Presentation

Aims and Objectives
Introduction
Why Challenge Poor Practice?
Safeguarding Vulnerable Individuals
Confronting Poor Practice
Preventing Harm and Abuse
Promoting Person-Centred Care
Can I Really Make a Difference?
Section - Duty of Care
What is the Duty of Care?
Examples of Duty of Care
Section - Good and Bad Practice
Working Poorly to 'Fit In'
Good Practice
Poor Practice
Section - Witnessing Poor Practice
Mindset
Abuse
Observed Poor Practice?
Section - Assessing the Situation
Assessing the Situation
Taking Action
Being Non-Judgemental
Interpretation of the Situation
Immediate Danger
Results of Not Dealing with Poor Practice
Section - Action to Take
Noted Down What You Have Wtinessed or Heard
Challenging in the Moment
Example
Why Challenge in the Moment?
Successful Challenge in the Moment
Examples of How to Challenge in the Moment
Important Note
Section - Action to Take if Challenge in the Moment is Unsuccessful
Reporting
Safeguarding
Whistleblowing
Section - Reflection
Reflection
Resources for Challenging Poor Practice
References

Word Documents
Handout
End of Session Assessment

HSC Training Link
Training Resources for Health and Social Care

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