Communication Skills Residential Care Level 1 Training Resources

Communication Skills Residential Care Level 1 Training Resources

Presentation, Handout, Knowledge Check Questions and Trainer Aide Answer key.

All files editable.

Overall aim: To develop awareness of how effective verbal and non-
verbal communication, together with cultural awareness, can
support positive relationships, dignity, choice and person-centred
care in a residential care setting.​

Learning Outcomes:​

Identify what good communication is. ​

Identify verbal and non-verbal communication. ​

Recognise the importance of listening to others. ​

Recognise the importance of cultural awareness.​

Presentation (35 Slides) - Slide Titles:

Aim and Objectives
Introduction
What is Communication?​
What Does Good Communication Look Like?​
Verbal Communication ​
Non-Verbal Communication ​
Listening​
People Communicate in Different Ways​
Cultural Awareness​
Respecting Cultural Differences​
Communication Barriers​
Overcoming Communication Barriers​
Communication in Everyday Care​
Putting Good Communication into Practice​
Communication in Practice​
Key Messages​
What Have We Learned​
Before You Finish​
References and Further Information​

Word Documents

Handout
Knowledge Check Questions
Trainer Aide Answer key

HSC Training Link Training Resources for Health and Social Care

Supplying training resources to the health and social care sector since 2004.

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