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Children’s Rights Awareness Training ResourcesChildren s Rights (UNCRC) in Children s Care Settings Awareness Overview of the UNCRC and children's rights.. Written in easy to understand terms. Presentation, 3 Handouts, End of Session Quiz Assessment (mixture of multiple choice, True/False and Short Question Answers) and Trainer Aide (Answers) Editable, should you want to tailor it for your own audience. Aims and Objectives: Overall Aim: To raise awareness of children s rights as outlined in the UNCRC and how they apply in care settings. Learning Objectives: To understand what children's rights are and why they are important. To explore the key principles of the UNCRC. To recognise key articles of the UNCRC and their relevance to children s lives. To identify ways practitioners can support and promote children's rights in care settings. Presentation (38 Slides) Aims and Objectives Introduction to Children s Rights What are Rights? Why Rights Matter for Children What is the UNCRC? History and Importance How it Applies to the UK K...
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Children's Mental Health Awareness Training ResourcesChildren's Mental Health Awareness - Teaching/Training Resources PowerPoint Presentation and Word Documents (handout and multiple choice end of session assessment). All editable. Presentation is in sections. Learning Objectives: Overall Aim: To equip health and care staff with knowledge and skills to recognise, understand and support children's mental health. Learning Objectives: Recognise the Signs and Symptoms of Mental Health Issues in Children. Understand Strategies to Support Children's Mental Health. Collaborate Effectively with Mental Health Professionals. Learning objectives: Presentation (68 Slides) Aims and Objectives Introduction SECTION - Understanding Children's Mental Health Definition of Mental Health and its Significance for Children Common Mental Health Disorders in Children Anxiety Disorders ADHD Depressive Disorders Conduct Disorders Autism Spectrum Disorder (ASD) Post-Traumatic Stress Disorder (PTSD) Obsessive-Compulsive Disorder (OCD) Eating Disorders Learning D...
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Chronic Kidney Disease Awareness Training ResourcesChronic Kidney Disease Awareness Health and Social Care Teaching Resources Presentation, Handout and Multiple Choice End of Session Assessment (all editable). Aims and Objectives Overall Aim: To deepen understanding about Chronic Kidney Disease (CKD), emphasising its stages, causes, symptoms, complications and management, to enhance the ability to recognise, support and guide individuals at risk or affected by CKD. Learning Objectives: Gain a comprehensive understanding of the stages of CKD, from mild kidney damage to kidney failure and the associated glomerular filtration rate (GFR) criteria, enabling accurate assessment and classification. Identify the primary causes of CKD, including diabetes, hypertension, glomerulonephritis, polycystic kidney disease (PKD), infections and urinary tract obstructions, to facilitate early recognition and targeted preventive strategies. Recognise the symptoms and potential complications of CKD, such as cardiovascular disease, anaemia, bone and mine...
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Cleaner Air Programme UKHSA Awareness and Healthcare Specific Training ResourcesHealthy Workplaces - UKHSA Cleaner Air Programme Awareness - and Healthcare Specific Suitable for trainers, training agencies and health and care settings. Presentation 1 - UKHSA Cleaner Air Programme Awareness (42 Slides) - Slide Titles: Aims/Objectives Introduction Health Impacts The UKHSA Cleaner Air Programme Indoor Air Contamination The Effects of Energy Efficiency Air Pollutants and Their Sources Typical Pollutants Found in Indoor Environments Air Quality in a Building Typical External Sources of Pollution Affecting Indoor Air Quality Typical Internal Sources of Pollution Affecting Indoor Air Quality Graduated Risk Air Pollution Impact on Health What Poor Indoor Air Quality Can Cause/Affect Indoor Carbon Dioxide Levels The Effect of Fragranced Products on Indoor Air Quality and Health Bioaerosols Indoor Bioaersols Bioaerosols and Health Bioaerosols and Pre-Existing Respiratory Conditions Improving Awareness and Understanding Raising Awareness with Healthcare Professionals The...
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Clostridium Diff & MRSA Awareness Training ResourcesClostridium Difficle and MRSA Awareness Presentation 1 - MRSA Awareness (57 slides) Slide Titles: Aims and Objectives Introduction What is MRSA? Symptoms Infections Why Do We have MRSA? Dangers of MRSA Who is at Risk? How it is Spread Why do we still have MRSA in Care Settings? Controlling MRSA MRSA and Cleaning MRSA and the Environment Overuse of Antibiotics Prevention Statistics References Presentation 2 - C Diff Awareness (35 slides) - Slide Titles Aims and Objectives Introduction Background Antibiotics Symptoms Method of Spread Prevention of Spread Treatment Severe Symptoms and Clusters Recommendations Handwashing Cleaning Discontinuing Isolation Transfer to another Setting References Word Documents (Handouts) 5 handouts
Single Presentations
Clostridium Difficile Awareness Training ResourcesSingle Presentation. YOU DO NOT NEED TO BUY THIS IF YOU ARE BUYING THE FULL C DIFF AND MRSA PACK Presentation - C Diff Awareness (35 slides) Aims and Objectives Introduction Background Antibiotics Symptoms Method of Spread Prevention of Spread Treatment Severe Symptoms and Clusters Recommendations Handwashing Cleaning Discontinuing Isolation Transfer to another Setting References
Handouts
Coeliac Disease Awareness5 page handout. YOU DO NOT NEED TO BUY THIS IF YOU ARE BUYING THE FULL NUTRITION AND HYDRATION PACK Coeliac Disease Awareness What it is Glutens Damage to the Intestinal Lining Causes Genetic Predisposition and Environmental Factors Symptoms Diagnosis Blood Tests Associated Problems Treatment Hidden Gluten Medication Other Treatments Editable Word Document
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Communication Across Cultures Training ResourcesCommunication Across Cultures Awareness - Supporting Safe, Inclusive Communication in Health and Care Target Audience: Frontline care staff Reception / admin staff in health settings Care coordinators Presentation, Handout, Short Scenarios Activities, Short Scenarios Facilitators/Trainer Aide Answers, End of Session Knowledge Check Questions (multiple choice), Trainer Aide Answer Key. All files editable. Overall Aim: To strengthen staff confidence and competence in communicating effectively across cultures, ensuring communication is safe, inclusive, respectful and accessible for everyone using health and care services. Learning Objectives: Recognise how cultural differences can influence verbal and non- verbal communication in health and care settings. Demonstrate ways to avoid assumptions and unconscious bias when communicating with people from diverse backgrounds. Identify when and how to use interpreters and advocates appropriately and safely. Apply practical strategies to suppor...
Microteach
Communication and Documentation Audits Microteach Training ResourcesMicroteach - 'Communication and Documentation Audits' Word Document containing everything needed for a 10 minute session. Aim: To understand how to audit care documentation and communication protocols effectively, ensuring confidentiality and compliance with data protection regulations. Learning Objectives: Identify key elements to audit in care logs, records and communication protocols. Ensure documentation complies with confidentiality and data protection requirements. . Word Document 1. Introduction (2 minutes) 2. Auditing Care Logs, Records and Communication Protocols (4 minutes) 3. Ensuring Confidentiality and Data Protection (3 minutes) 4. Summary and Reflection (1 minute) 5. Handout and Conclusion 3 Page Word Document Need resources for a Microteach session not listed on my website? CONTACT ME. HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you vi...
Miscellaneous
Communication and Information Management Unit 503 LO1 Training ResourcesLevel 5 Management and Leadership Qualifications - Communication and Information Management - WORD DOCUMENT pack covering underpinning knowledge. All documents cover basic information for learning objectives 1.1, 1.2, 1.3, 1.4 and 1.5 in Unit 503. PACK CONTENTS (ALL WORD DOCUMENTS): LO1 References and Further Reading LO1.1 Formal Communication vs Informal Communication LO1.1 Self Awareness and Perception awareness in Communication LO1.1 The Role of Phatic Communication LO1.1 Theoretical Models of Communication and their Relevance to Practise LO1.1 Theoretical Models of Communication and their Relevance to Practise (Handout 2) LO1.2 The Effectiveness of Communication Methods and Their Impact on Service Delivery LO1.2 The Effectiveness of Communication Methods and Their Impact on Service Delivery (Handout 2) LO1.3 Critical Evaluation of Communication Types and Their Application in Adult Care for Specific Needs LO1.4 How Communication Impacts on Effective Service Operation LO1.5 The Im...
Miscellaneous
Communication and Information Management Unit 503 LO3 Training ResourcesLevel 5 Management and Leadership Qualifications - Communication and Information Management - WORD DOCUMENT pack covering underpinning knowledge. All documents cover basic information for learning objectives 3.1, 3.2, and 3.3 in Unit 503. PACK CONTENTS (ALL WORD DOCUMENTS): LO3.1 Lead by Example and Support Others to Understand and Adhere to Legal and Ethical Requirements of Information Management Systems LO3.2 How Learners Can Lead Practice in Adult Care Legal and Ethical Conflicts Relating to Capacity Issues LO3.2 How Learners Can Lead Practice Regarding Legal and Ethical Conflicts Relatives Expecting Information Without Consent LO3.2 Leading Practice in Managing Legal and Ethical Conflicts Next of Kin vs Nearest Relative in Adult Care LO3.2 Leading Practice in Managing Legal and Ethical Conflicts Regarding Consent Issues in Adult Care LO3.2 Leading Practice in Managing Legal and Ethical Conflicts Regarding Power of Attorney Issues in Adult Care LO3.3 Evaluating Systems for Captur...
Miscellaneous
Communication and Information Management Unit 503 LO4 Training ResourcesLevel 5 Management and Leadership Qualifications - Communication and Information Management - WORD DOCUMENT pack covering underpinning knowledge. All documents cover detailed information for learning objectives 4.1, and 4.2 in Unit 503. PACK CONTENTS (ALL WORD DOCUMENTS): LO4 The Importance of Effective Communication and Information Delivery Systems in Adult Care LO4.1 Effective Communication in the Planning and Notification of Formal Staff Supervision LO4.1 Effective Communication in the Planning and Notification of Mentoring and Coaching Opportunities LO4.1 Effective Communication in the Planning and Notification of Staff Induction Processes and Procedures LO4.1 Effective Communication in the Planning and Notification of Training Events LO4.1 Establishing Effective Communication and Information Delivery Systems for Risk Assessment in Adult Care LO4.1 Establishing Effective Communication and Information Delivery Systems in Action Planning LO4.1 Establishing Effective Communication ...
Single Presentations
Communication Barriers Training ResourcesSingle PowerPoint. YOU DO NOT NEED TO BUY THIS IF YOU ARE BUYING THE FULL EFFECTIVE COMMUNICATION PACK Presentation Communication Barriers to Effective Communication Overview (27 slides) Introduction Physical Barriers in General System Design Barriers Attitudinal Barriers Psychological Barriers Language and Cultural Barriers Linguistic Barriers Physiological Barriers Presentational Barriers Types of Barriers (Diagram) Specific Examples Generic Barriers Sight and Hearing Barriers Making Sense Barriers Misunderstanding Barriers Non-Verbal Barriers
Scenario Bank
Communication Level 1 (50 Scenarios) Care Worker ScenariosCommunication Level 1 (50 Scenarios) Care Worker Scenarios Editable Word document (23 pages) This practical training resource provides a collection of 50 realistic communication scenarios designed to help care workers apply Level 1 communication principles in everyday practice. Each scenario encourages discussion, reflection and confident decision making when responding to situations where clear communication, professional judgement and safe practice are required. The document provides trainer guidance, scenario prompts and model responses that support understanding of key responsibilities communicating effectively, checking understanding, offering appropriate support, reporting concerns and maintaining professional boundaries. Ideal for induction, refresher training and CPD, this pack helps staff recognise communication needs, respond appropriately to misunderstandings, manage conflicts and reinforce safe, person centred practice. Format: Microsoft Word (fully editable) Delivery: R...
Scenario Bank
Communication Level 2 (50 Scenarios) Care Worker ScenariosCommunication Level 2 (50 Scenarios) Care Worker Scenarios Editable Word document (22 pages) This practical training resource provides a collection of 50 realistic communication scenarios designed to help care workers apply Level 2 communication principles in everyday practice. Each scenario encourages discussion, reflection and confident decision making when responding to situations where clear communication, professional judgement and safe practice are required. The document provides trainer guidance, scenario prompts and model responses that support understanding of key responsibilities communicating effectively, checking understanding, offering appropriate support, reporting concerns and maintaining professional boundaries. Ideal for induction, refresher training and CPD, this pack helps staff recognise communication needs, respond appropriately to misunderstandings, manage conflicts and reinforce safe, person centred practice. Format: Microsoft Word (fully editable) Delivery: R...
Scenario Bank
Communication Level 3 (50 Scenarios) Care Worker ScenariosCommunication Level 3 (50 Scenarios) Care Worker Scenarios Editable Word document (23 pages) This practical training resource provides a collection of 50 realistic communication scenarios designed to help care workers apply Level 3 communication principles in everyday practice. Each scenario encourages discussion, reflection and confident decision making when responding to situations where clear communication, professional judgement and safe practice are required. The document provides trainer guidance, scenario prompts and model responses that support understanding of key responsibilities communicating effectively, checking understanding, offering appropriate support, reporting concerns and maintaining professional boundaries. Ideal for induction, refresher training and CPD, this pack helps staff recognise communication needs, respond appropriately to misunderstandings, manage conflicts and reinforce safe, person centred practice. Format: Microsoft Word (fully editable) Delivery: R...
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Communication Skills Domiciliary Care Level 1 Training ResourcesCommunication Skills Domiciliary Care Level 1 Training Resources Presentation, Handout, Knowledge Check Questions and Trainer Aide Answer key. All files editable. Overall aim: To raise awareness of how good communication helps staff provide respectful and person-centred care in people's own homes. Learning Outcomes: Identify what good communication is. Identify verbal and non-verbal communication. Recognise the importance of listening to others. Recognise the importance of cultural awareness. Presentation (35 Slides) - Slide Titles: Aim and Objectives Introduction What is Communication? What Does Good Communication Look Like? Verbal Communication Non-Verbal Communication Listening People Communicate in Different Ways Cultural Awareness Respecting Cultural Differences Communication Barriers Overcoming Communication Barriers Communication in Everyday Care Putting Good Communication into Practice Communication in Practice Key Messages What Have We Learned Before You Finish References a...
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Communication Skills Residential Care Level 1 Training ResourcesCommunication Skills Residential Care Level 1 Training Resources Presentation, Handout, Knowledge Check Questions and Trainer Aide Answer key. All files editable. Overall aim: To develop awareness of how effective verbal and non- verbal communication, together with cultural awareness, can support positive relationships, dignity, choice and person-centred care in a residential care setting. Learning Outcomes: Identify what good communication is. Identify verbal and non-verbal communication. Recognise the importance of listening to others. Recognise the importance of cultural awareness. Presentation (35 Slides) - Slide Titles: Aim and Objectives Introduction What is Communication? What Does Good Communication Look Like? Verbal Communication Non-Verbal Communication Listening People Communicate in Different Ways Cultural Awareness Respecting Cultural Differences Communication Barriers Overcoming Communication Barriers Communication in Everyday Care Putting Good Communication into Pract...
Single Presentations
Complaint Management Training ResourcesSingle PowerPoint. YOU DO NOT NEED TO BUY THIS IF YOU ARE BUYING THE FULL COMPLAINTS PACK Presentation - Complaint Management (42 slides) - Slide Titles Introduction Social Care Providers Fundamental Standards HSCA 2008: 2014 Regs: Reg 16 Regulation 16(1) Regulation 16(2) Other legislation Regulation 13 safeguarding Regulation 12 safe care and treatment Effective complaint management Promoting rights and choices Summary References
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Complaints Awareness Management and Procedures Training ResourcesComplaints Awareness, Management and Procedures Presentation 1 - Introduction to Complaints (34 slides) Slide Titles: Legislation Principles of Good Complaint Handling Good Practice Listening Feedback Making Information Accessible Effective Complaints Materials, Initial Contact Keeping People Informed Advocacy Support Expectations of the Complainant Next Steps Other Important Things Rights NHS Constitution Local Government Ombudsman Care Quality Commission Summary References Presentation 2 - Complaint Management (42 slides) - Slide Titles Introduction Social Care Providers Fundamental Standards HSCA 2008: 2014 Regs: Reg 16 Regulation 16(1) Regulation 16(2) Other legislation Regulation 13 safeguarding Regulation 12 safe care and treatment Effective complaint management Promoting rights and choices Summary References Presentation 3 - Assessing the Impact of a Complaint (11 slides) - Slide Titles Step One (Low Risk) Step One (Medium Risk) Step One (High Risk) Step Two(Likelihood of Rec...
Handouts
Completing Food Monitoring Charts2 Page Handout (Word Document). Completing Food Monitoring Charts - 3 page handout - a general guide on how care staff can complete food monitoring charts effectively. Understand the Chart Obtain Necessary Information Record Meals and Snacks Document Fluid Intake Note Special Diets Specify Any Modifications Use Abbreviations and Codes Include Observations Collaborate with Colleagues Accurate Measurements Timing and Frequency Date and Signatures Review and Verification Regular Updates Respect Privacy and Dignity End Notes HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gat...
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Concerns & Complaints - Regulatory Requirements Training ResourcesRegulatory Requirements, Codes of Practice and Guidance for Managing Concerns & Complaints Presentation and Handout. Both files editable. Presentation (26 slides) Aims and Objectives Introduction Health and Social Care Act 2008 Care Act 2014 Date Protection Act 2018 Public Interest Disclosure Act 1998 CQC Fundamental Standards Why Care Services Need Laws and Standards in Relation to Complaints and Concerns Confidentiality and Data Protection in Complaints Handling Whistleblowing The Role of the CQC in Monitoring Complaints References Word Document Handout HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a Pay...
Handouts
Conducting an Appraisal7 Page Handout (Word Document). YOU DO NOT NEED TO BUY THIS IF YOU ARE BUYING THE FULL APPRAISAL PACK. Conducting an Appraisal The Five Key Elements Preparing for the Meeting Self-Assessment What a Good Appraisal Looks Like A Bad Appraisal Meeting: Appraisal Skills Asking the Right Questions Listening Giving Feedback References Editable document. If you would like a particular handout from any of my packs (but do not need the full pack) and it is not already listed as available to buy, please contact me. HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway. Debit and c...
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Conducting Internal Care Audits Residential Care Training ResourcesResidential Care - Conducting Internal Care Audits Awareness Presentation, Handout and Multiple Choice End of Session Assessment All files editable. The second of a series of packs on Care Auditing in Adult Residential Care Homes Aims and Objectives: Overall Aim: To provide learners with an understanding of how to conduct an internal care audit in adult residential care homes, Learning Objectives: Understand the purpose and benefits of conducting internal care audits in residential care settings. Learn the key steps in planning and preparing for an internal care audit. Tools and processes used to carry out effective internal audits and identify areas for improvement. Presentation (38 Slides) Aims and Objectives Introduction What is an Internal Care Audit? The Purpose of Internal Audits in Adult Residential Care Homes Preparing for an Internal Audit Assign Clear Roles The Planning Phase Preparing for an Audit Key Components of an Internal Care Audit Key Components of an Internal Care...
Handouts
Conducting Peak Flow TestingClinical Skills - Conducting Peak Flow Testing: Importance, Procedures and Policies for Healthcare Staff 6 page handout. The Importance of Peak Flow Testing What is Peak Flow Testing? Components of a Peak Flow Meter Types of Peak Flow Meters Procedures for Conducting Peak Flow Testing Interpreting Peak Flow Readings Documentation Policies and Procedures for Peak Flow Testing Infection Control Patient Education Frequency of Monitoring Data Management Practical Considerations Environmental Factors Challenges and Limitations Challenges and Solutions HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal accou...
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Conducting Spot Checks Residential Care Training ResourcesConducting Spot Checks in Residential Care Awareness and How To - Health and Social Care Training Resources All fully editable (should you wish to edit). Presentation in sections (so you can use what you need). Aims and Objectives included if you want to use the presentation as it has been written. Comes with Handout plus a Multiple Choice End of Session Assessment. Overall Aim: To understand the purpose and process of conducting spot checks in adult residential care settings and their role in ensuring continuous quality improvement and compliance. Learning Objectives: Define the purpose of spot checks and explain how they differ from formal audits. Identify key areas and practices to assess during spot checks to ensure compliance with care standards. Know how to record findings, report outcomes and take follow-up actions for continuous improvement. Presentation - 71 Slides - All topics are in sections so you can use what you need when you need it. Aims and Objectives Introduction P...
Handouts
Conducting Urine Testing and Interpreting ResultsClinical Skills - Conducting Urine Testing and Interpreting Results: Importance, Procedures and Policies for Healthcare Staff 6 page handout. Diagnostic Value -Screening and Prevention -Assessing Organ Function -Drug Testing -Guiding Treatment Decisions What is Urine Testing? Types of Urine Tests Components Analysed in Urine Tests Procedures for Conducting Urine Testing Collecting the Sample Performing the Test Interpreting Results Documentation Policies and Procedures for Urine Testing Infection Control Patient Education Frequency of Testing Data Management Practical Considerations Challenges and Limitations Types of Blood Glucose Tests Components of Blood Glucose Meters Procedures for Conducting Blood Glucose Testing Interpreting Blood Glucose Readings Documentation Policies and Procedures for Blood Glucose Testing Infection Control Patient Education Frequency of Monitoring Data Management Practical Considerations Challenges and Limitations HSC Training Link Training Resources for...
Microteach
Confidentiality and Data Protection - Microteach SessionMicroteach 'Confidentiality and Data Protection' in Health and Social Care Word Document containing everything needed for a 10 minute session. 1. Introduction (1 minute) 2. Definition and Importance (2 minutes) 3. Principles of Confidentiality and Data Protection (2 minutes) 4. Practical Strategies for Ensuring Confidentiality and Data Protection (3 minutes) 5. Case Study/Scenario (1 minute) 6. Conclusion and Q&A (1 minute) 3 Page Word Document Need resources for a Microteach session not listed on my website? CONTACT ME. HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Word and PowerPoint based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment ...
Handouts
Confidentiality Awareness Level 2 Training ResourcesConfidentiality Awareness Handout - Level 2 6 page handout (Word Document) Key themes and underpinning knowledge Confidentiality and Effective Communication Legal and Ethical Obligations Key points about the scope of confidentiality for care workers Word Document HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway as Debit and credit card payments accepted. Contact me if you require bespoke training resources with your learning objectives and your target audience. HSC Training Link Training Resources for Health and Social Care
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Confidentiality Awareness Training ResourcesConfidentiality Presentation 1 Confidentiality Awareness (40 slides) - Slide Titles: What is confidentiality? Learner Activity Codes of Practice Human Rights Act 1998 Data Protection Act 2018 GDPR Regulations 2018 Freedom of Information Act 2000/Scotland 2002 Computer Misuse Act 1990 Mental Capacity Act 2005 Police and Criminal Evidence Act 1984 Common Law Duty of Confidence Disclosure Consent to Disclosure Explicit Consent Implied Consent Public Interest Disclosure to Third Parties The Police Information Sharing Protocols Confidentiality and Privacy Breach of Confidentiality References Presentation 2 Caldicott Principles (13 slides) Slide Titles: Introduction Background The Report - General Principles Principles 1 6 Links to Legislation and Common Law References Presentation 3 Freedom of Information Acts - 2000 and Scotland 2002 Overview (26 slides) - Slide Titles Introduction What it the Freedom of Information Act? Links to Data Protection Act 2018 Who the 2000 Act applies to Who...
Single Presentations
Confidentiality General Awareness Training ResourcesSingle PowerPoint. YOU DO NOT NEED TO BUY THIS IF YOU ARE BUYING THE FULL CONFIDENTIALITY AWARENESS PACK Presentation Confidentiality Awareness (40 slides) - Slide Titles: What is confidentiality? Learner Activity Codes of Practice Human Rights Act 1998 Data Protection Act 2018 GDPR Regulations 2018 Freedom of Information Act 2000/Scotland 2002 Computer Misuse Act 1990 Mental Capacity Act 2005 Police and Criminal Evidence Act 1984 Common Law Duty of Confidence Disclosure Consent to Disclosure Explicit Consent Implied Consent Public Interest Disclosure to Third Parties The Police Information Sharing Protocols Confidentiality and Privacy Breach of Confidentiality References
Handouts
Conflict Resolution - Role of Communication10 Page Handout (Word Document). YOU DO NOT NEED TO BUY THIS IF YOU ARE BUYING THE FULL CONFLICT RESOLUTION PACK This is the handout from Session 3 of the Conflict Resolution full pack. UNDERSTANDING THE ROLE OF COMMUNICATION Conflict situations in health and care settings Understanding the importance of communication Verbal communication Vocal communication Mehrabian principle Using verbal and non verbal communication Non-defensive communication Disarming defensiveness Tone of voice Accoustic patterns Expression Body language Negative body language Cultural awareness Communication models Types of communication models Editable document. If you would like a particular handout from any of my packs (but do not need the full pack) and it is not already listed as available to buy, please contact me.
Handouts
Conflict Resolution - Role of Communication Models5 Page Handout (Word Document). YOU DO NOT NEED TO BUY THIS IF YOU ARE BUYING THE FULL CONFLICT RESOLUTION PACK UNDERSTANDING THE ROLE OF COMMUNICATION MODELS Communication Models L.E.A.P.S The five step appeal C.U.D.S.A Editable document. If you would like a particular handout from any of my packs (but do not need the full pack) and it is not already listed as available to buy, please contact me.
Handouts
Conflict Resolution - Transactional Analysis3 Page Handout (Word Document). YOU DO NOT NEED TO BUY THIS IF YOU ARE BUYING THE FULL CONFLICT RESOLUTION PACK This is the handout from Session 5 of the Conflict Resolution full pack. VERBAL COMMUNICATION TRANSACTIONAL ANALYSIS Eric Berne Transactional Analysis Ego states The 3 ego states Principles of transactional analysis Identifying ego states Using ego states Using ego states in conversations Editable document. If you would like a particular handout from any of my packs (but do not need the full pack) and it is not already listed as available to buy, please contact me.
Handouts
Conflict Resolution - Types of Aggressive Behaviour13 Page Handout (Word Document). YOU DO NOT NEED TO BUY THIS IF YOU ARE BUYING THE FULL CONFLICT RESOLUTION PACK This is the handout from Session 1 of the Conflict Resolution full pack. TYPES OF AGGRESSIVE BEHAVIOUR What is conflict? What is aggression? What is physical assault? What is non-physical assault? Definition of violence at work Types of workplace violence Harassment and bullying Sexual harassment How common is workplace violence? Escalating nature of harassment Forms of negative behaviour Violence - consequences Reactions to violence at work Direct outcomes Personal consequences Organisational consequences Violence - legal requirements Harassment and discrimination - legal requirements Equality Act and Human Rights Act Sector specific legal requirements Editable document. If you would like a particular handout from any of my packs (but do not need the full pack) and it is not already listed as available to buy, please contact me.
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Conflict Resolution Training ResourcesConflict Resolution 6 PowerPoint presentations and 38 Word documents. Presentation 1 - Types of Aggressive Behaviours (50 slides) Slide Titles Aims and Objectives Introduction What is Aggression? What is Physical Assault? What is Non-Physical Assault? Definition of Violence at Work Types of Workplace Violence Bullying and Mobbing Harassment and Bullying Sexual Harassment How Common is Workplace Violence? Escalating Nature of Harassment Forms of Negative Behaviour Violence - Groups at Risk Consequences of Violence at Work Reactions to Violence at Work Personal Consequences Consequences for Organisations Violence - Legal Requirements Harassment and Discrimination - Legal Requirements Sector Specific - Legal Requirements End of Session Assessment References Presentation 2 - Factors Contributing to Workplace Violence (Includes built in Learning Activities) (51 slides) Slide Titles: Aims Objectives Violence Duty of Care Difficult Situations Identifying Risk Factors Individual Factors Org...
Handouts
Conflict with a Workplace Colleague4 Page Handout (Word Document). YOU DO NOT NEED TO BUY THIS IF YOU ARE BUYING THE FULL CONFLICT RESOLUTION PACK. Conflict with a Colleague in the Workplace When addressing a conflict with a colleague, the words matter. This handout looks at some golden rules and details 6 different scenarios.. Editable document. If you would like a particular handout from any of my packs (but do not need the full pack) and it is not already listed as available to buy, please contact me. HSC Training Link Training Resources for Health and Social Care Supplying training resources for the health and social care sector since 2004. Resources purchased are emailed to you via Zip Folder attachment. All packs are written in a generic style and can easily be adapted to suit your own specific training delivery. Resources are Microsoft Office based. Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway. Debit and credit card payments accepted. Payme...
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Continence Awareness Training ResourcesContinence Awareness Includes screening questionnaires and a session specifically addressing why care staff need to consider continence on an on-going basis. Also includes instruction on intermittent catheterisation. Suitable for care settings, care staff and managers, trainers, training agencies and for use on full time and part time courses. Presentation 1 Introduction to Continence (65 slides) - Slide Titles: - Introduction - UK Statistics Older People - Learning Activity - Definition of Continence - Symptoms - Stress and Urge Incontinence - Causes - Risk factors - Overflow Incontinence - Total Incontinence - Mixed and OAB Incontinence - Enuresis - Bed Wetting in Adults - Bowel Incontinence - Causes and Common problems - Constipation - Diarrhoea - Sphincter muscle problems - Nerve damage - Other health conditions - References Presentation 2 Stress Incontinence (includes built in activities) Slide Titles: - Introduction - What is Stress Incontinence? - When Does it Occur? - Why Do...
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Controlled Drugs in Care Homes Training ResourcesPowerPoint presentation and Word Documents (handout and two end of session assessments) Controlled Drugs in Care Homes Awareness (49 slides) - slide titles: Aims and Objectives Introduction Schedules 1 - 4 Schedule 2 Storage Other Schedule Drugs Storage Schedule 3 Storage Policy/Standard Operating Procedures CDAO's CQC Annual Report Update - Highlighted Point Incidents Reportable to CQC Recording Schedule 2 Drugs Holding Stocks - Licenses Managing Stocks - Keeping a Running Balance CQC Annual Report Update - Highlighted Points Storing Controlled Drugs - Dedicated Storage Controlled Drugs Cupboard Location of Cupboard Restricting Access Refrigeration of Controlled Drugs CQC Annual Report Update - Highlighted Point Disposal of Controlled Drugs - Care Homes Without Nursing Disposal of Controlled Drugs - Care Homes With Nursing CBPM's Food Grade Cannabis Products Anticipatory Controlled Drugs References Word Documents 9 page handout 2 end of session assessment (one of which simple) PDF...
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Conveens - Selection and Sizing Training ResourcesConveens - Selection and Sizing Presentation (29 slides) , Handout, 2 End of Session Multiple Choice Assessments, 1 End of Session End of Session Practical Assessment, 1 Nurse Assessor Assessment Conveens Selection and Sizing Understanding the different sizes and types of Conveens available Factors to consider when selecting the appropriate Conveen for a patient Proper sizing techniques for optimal fit and comfort Learning Objectives: Identify the different sizes and types of Conveens available. Determine the factors to consider when selecting the appropriate Conveen for a patient. Demonstrate proper sizing techniques to ensure an optimal fit and comfort. Slide Titles: Introduction Different sizes and Types of Conveens Available Size Variations Types of Conveens Material Varieties Considerations for Selection Sizes Factors to consider when selecting the appropriate Conveen for a patient Patient s Anatomy and Size Skin Sensitivity Level of Mobility and Activity Urine Output Volume Pa...
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Conveens - Application Techniques Training ResourcesConveens - Application Techniques Presentation (41 slides) , Handout, 3 End of Session Multiple Choice Assessments, 1 End of Session End of Session Practical Assessment, 1 Nurse Assessor Assessment Application Techniques for Conveens Best practices for preparing the skin before applying a Conveen Step-by-step guide to proper Conveen application Ensuring secure attachment and correct positioning Addressing common challenges during application Learning Objectives Explain the importance of preparing the skin before applying a Conveen Follow a step-by-step guide to properly apply a Conveen Ensure secure attachment and correct positioning of the Conveen Slide Titles: Introduction Best Practices for Preparing the Skin Best Practice Involves Cleansing the Skin Drying the Skin Assess Skin Integrity Allowing the Skin to Dry Oily/Greasy Substances Manufacturer Recommendations Monitoring Skin Reactions The Importance of Preparing the Skin Proper Adhesion Skin Irritation Comfort Skin Health Con...
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COPD Awareness Training ResourcesCOPD Awareness Presentation - COPD Awareness (with end of session written assessment and session hand-out) (29 Slides) Slide Titles: Aims and Objectives Introduction, Symptoms of COPD Causes of COPD Diagnosing COPD Detecting Breathing Problems Introduction Diagnosis Long Standing or Persistent Symptoms Existing Treatments Confirmed Diagnosis Keeping Well with COPD Awareness of the Disease Stopping Smoking Inhalers and Nebulisers Activity and Exercise Diet and Fluids Vaccinations Cold Weather Catching Colds Mental Well-Being Flare-Ups Summary References Word Documents Hand-out End of Session Written Assessment HSC Training Link Teaching, Training and Development Resources for the Health and Social Care Sector, BTEC Level 1 2 3, QCF (was NVQ) Diploma Level 2 3 4 underpinning knowledge.
Handouts
Coronary Artery Disease2 Page Handout (Word Document). Coronary Artery Disease (CAD) Awareness Introduction Causes and Risk Factors Symptoms Prevention Treatment References Editable Document HSC Training Link Training Resources for Health and Social Care
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COSHH Awareness Training ResourcesCOSHH Control of Substances Hazardous to Health (Blood and Body Fluids, Chemicals, Biological Agents, Risk Assessments, Cleaning, Decontamination) A comprehensive pack looking at all types of COSHH hazards in care settings, including blood and body fluids, chemicals, biological agents, risk assessments, cleaning and decontamination etc. Includes contamination procedures and cleaning methods (Presentation 4). This is a health and social care specific training resource (not a generic health and safety COSHH resource. Suitable for trainers, training agencies,care settings, managers, staff and for use on full and part time training courses Presentation 1 - Control of Substances Hazardous to Health Overview (34 Slides) - Slide Titles: Aims and Objectives Introduction COSHH and the Link to HSWA What is COSHH? COSHH Assessments A COSHH Assessment COSHH Assessments COSHH and Biological Agents COSHH Regulations Exclusions Key Definitions What is a Hazardous Substance? Hazardous Substance Def...
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COSHH Biological Agents Training ResourcesCOSHH an Biological Agents Presentation and handout - all editable. Presentation 2 COSHH and Biological Agents (56 slides) Slide Titles: Aims and Objectives Introduction Control of Substances Hazardous to Health Regulations Biological Agent Definition Hazard Groups, Hazard Groups 1 and 2 Hazard Groups 3 and 4 Viral Hazards Body Fluids other than Blood HIV (Human Immunodeficiency Virus Hepatitis B Virus (HBV) Hepatitis C Virus (HCV) Hepatitis D Virus (HDV) GB Virus-Type C (Hepatitis G Virus) Hepatitis B Immunisation Risk of Transmissions of BBVs Risk of Transmissions of BBVs HIV Risk of Transmissions of BBVs Precautions Against Exposure to BBVs General Measures to Reduce the Risk What is a Sharp? Safe Handling and Disposal of Sharps Disposal of Sharps Latex Uses in Health Care Latex Issues Type 1 Allergic Reaction Type IV Allergic Reaction Latex Risk Assessment Gloves in Health and Social Care Settings Waste Disposal, Infectious Waste Waste Disposal Waste Policy and Risk Assessment C...
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COSHH Management of Blood and Bodily Fluid Spillages Training ResourcesCOSHH Management of Blood and Bodily Fluid Spillages Presentation and Handout (both editable.) Presentation 4 Management of Blood and Bodily Fluids (70 slides) - Slide Titles: Aims and objectives Introduction COSHH Regulations 1994 Blood Bourne Viruses How BBVs are Spread in the Workplace Responsibilities of the Manager Preventing or controlling risk Employee basic precautions Responsibilities of Staff Why manage blood and body fluid spillages? Who should manage spillages? Risk Levels (Cleaning) COSHH assessments Chemical disinfectants Spillage kits Healthcare settings Categories According to Risk (Low Risk) Low Risk Cleaning Methods Chlorine releasing agents Chlorine concentrations Chlorine releasing preparations Preparation for dealing with spillages Spillage of Blood/Blood Stained Fluids (Impervious Floors and Surfaces) Spillages on Carpets Spillage of Low Risk Fluids (e.g. Urine, Faeces, Vomit) onto Any Flooring or Surface Waste disposal Human Hygiene Waste Incident reporting RI...
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COSHH Risk Assessment Training ResourcesCOSHH Risk Assessment This is a health and social care specific PowerPoint training resource with 19 page printable Hand out and COSHH Risk Assessment printable Template. This looks at the process of controlling substances hazardous to health. Learners will have an understanding of how to do a COSHH risk assessment and the complete steps to take. It also looks at: - Key definitions, how substances are hazardous and the effects - The law The session ends with procedures for staff. Easy to understand. Can be used by care settings, care managers, care staff, trainers, training agencies and for use on full and part time courses. Presentation - COSHH Risk Assessment Process Steps to Take (57 Slides) - Slide Titles: Aims and objectives Introduction COSHH and the Link to HSWA What is COSHH? COSHH Assessments A COSHH Assessment COSHH and Biological Agents COSHH Regulations Exclusions Key Definitions What is a Hazardous Substance? Hazardous Substance Definition (1) How Can It Be Hazardous? H...
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Cough Assist Awareness Training ResourcesCough Assist Mechanical Insufflation-Exsufflation (MIE) Awareness Health and Social Care Training Resources Presentation (in sections), Handout and End of Session Assessment (all editable to suit your training session). Aims and Objectives Overall Aim: To increase awareness and understanding of the importance and best practices associated with cough assist therapy for individuals with respiratory conditions Learning Objectives: Understand the role of cough assist therapy in managing respiratory conditions Identify the components and operation of a cough assist device Recognise the potential complications and adverse effects associated with incorrect device use Explain the significance of proper cleaning and maintenance of cough assist devices. Comprehend the importance of adherence to prescribed treatment plans, including timing and frequency of device use, for optimal patient outcomes Presentation (87 slides) Aims and Objectives Introduction Section - Medical Indications and How it...
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County Lines Awareness Training ResourcesCounty Lines Awareness Training Resources Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key. All files editable. Learning Outcomes: 1. Understand what County Lines is 2. Who is targeted and why 3. Methods used to recruit and exploit individuals 4. Early warning signs and indicators of involvement 5. Risks and impacts of County Lines involvement 6. How and when to report concerns safely Presentation (52 Slides) - Slide Titles: Learning Objectives What County Lines Is How Organised Crime Groups Operate Movement of Drugs, Money and Exploitation Across Counties Why Children Are Targeted Vulnerable Adults How Children Are Recruited Grooming Stages Social Media and Online Contact Peer Recruitment Boyfriend Model Debt Bondage Promises of Money, Status, Protection Why Children Are Targeted Emotional Vulnerability History of Trauma Missing Episodes Desire for Belonging Lack of Stable Relationships Previous Exploitation Key Indicators of County Lines Exploitation Behav...
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Covert Medication Administration Training ResourcesCovert Medication Administration Awareness and Procedures - Underpinning Knowledge - A Guide for Health and Social Care Staff - Health and Social Care Training Resources All fully editable (should you wish to edit). Presentation in sections (so you can use what you need). Aims and Objectives included if you want to use the presentation as it has been written. Comes with 5 Handouts plus a Multiple Choice End of Session Assessment. Aims and Objectives: Overall Aim: To equip UK health and social care staff in all adult care settings with the knowledge and skills necessary to ethically and effectively manage covert administration of medication . Learning Objectives: Understand the legal and ethical frameworks governing covert medication administration in adult care settings. Identify appropriate indications and factors influencing the decision to administer medication covertly. Implement best practices for safe, transparent and ethical covert medication administration, including communi...
