Learning from Incidents Residential Care Level 1 Training Resources

Learning from Incidents Residential Care Level 1 Training Resources

Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key.

All files editable.

Overall Learning Aim: o understand why learning from incidents and inspection
feedback is important in providing safe, good-quality care.​

Learning Outcomes:

Say what an incident is. ​

Explain why we need to learn from incidents. ​

Know why inspection feedback is important. ​

Recognise how lessons learned can improve care. ​

Know what to do if they have a concern or see something that could be improved.​

Presentation (38 Slides) - Slide Titles:

Overall aim and outcomes
Introduction
What is an Incident?​
Why Do We Report Incidents?​
What Can We Learn From An Incident?​
Serious Incidents​
What Should Staff Do?​
What Is Inspection Feedback?​
Feedback​
Learning From Inspection Feedback​
What Does This Mean For Staff?​
From Incident To Improvement​
Speaking Up About Concerns​
What Should You Do?​
No Blame: Learning & Improving​
Sharing Lessons Across the Care Home​
Learning May Lead To Changes​
What If The Same Problem Happens Again?
Being Open And Honest​
What Should I Do if I Make a Mistake?​
What Should I Do If I See Someone Else Make a Mistake?​
Key Messages​
References and Further Information​

Word Documents

Handout
Knowledge Check Questions
Trainer Aide Answer Key

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