Learning from Incidents Domiciliary Care Level 1 Training Resources

Learning from Incidents Domiciliary Care Level 1 Training Resources

Presentation, Handout, Knowledge Check Questions, Trainer Aide Answer Key.

All files editable.

Overall Learning Aim: To understand why learning from incidents and inspection feedback is important for providing safe, good-quality care in people's own homes.​

Learning Outcomes:

Know what an incident is. ​

Know why we report incidents. ​

Know why we learn from incidents and feedback. ​

Understand how learning can make care safer. ​

Know who to tell if something goes wrong or could be improved.​

Presentation (36 Slides) - Slide Titles:

Overall aim and outcomes
Introduction
What is an Incident?​
Why Do We Report Incidents?​
What Can We Learn From An Incident?​
Serious Incidents​
What Should Staff Do?​
What Is Inspection Feedback?​
Feedback​
Learning From Inspection Feedback​
What Does This Mean For Staff?​
From Incident To Improvement​
Speaking Up About Concerns​
What Should You Do?​
Learning Rather Than Blaming
Sharing Learning With The Team
Learning May Lead To Changes​
What If The Same Problem Happens Again?
Being Open And Honest​
What Should I Do if I Make a Mistake?​
What Should I Do If I See Someone Else Make a Mistake?​
Key Messages​
References and Further Information​

Word Documents

Handout
Knowledge Check Questions
Trainer Aide Answer Key

HSC Training Link Training Resources for Health and Social Care

Supplying training resources to the health and social care sector since 2004.

Resources are emailed to you via ZIP folder attachment.

All packs are written in a generic style and can be adapted to suit your own training delivery. Resources are Microsoft Office based.

Secure payments via PayPal Merchant Commerce Platform. You do not need a PayPal account to use this payment gateway. Debit and credit card payments accepted.

Payments will show on your card statement with my web address and name.​