Care Certificate Standard 3 Duty of Care

Care Certificate Standard 3 Duty of Care (111 Slides, in Sections)

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To support delivery of the Care Certificate.


Aims and Objectives:

Overall Aim: To ensure learners understand their duty of care in health and social care settings and are able to apply it confidently, lawfully and compassionately in their daily practice.

Learning Objectives:

Define "duty of care"
Understand how duty of care affects your role
Identify and respond to dilemmas and incidents
Know where to go for advice and support

Presentation (111 Slides)

Aims and Objectives
Welcome
Overview of the Session
What is Duty of Care?
Why This Standard Matters
Reflection Question
Legal Obligations in Duty of Care
Professional Obligations in Duty of Care
Moral Obligations in Duty of Care
Legal, Professional and Moral Obligations in Duty of Care
Activity: Is This an Example of Duty of Care?
Example 1
Example 2
Example 3
Example 4
Example 5
Section - Duty of Care in Practice
Examples in Care Settings
Duty of Care Isn't Just One Task
Discussion/Reflection Questions
Links to Other Standards
Quiz: Duty of Care in Practice
Section - Duty of Care vs. Individual Rights
Duty of Care vs. Individual Rights – Respecting Choices vs. Ensuring Safety
Balancing the Duty to Protect
Activity: Respect the Choice or Intervene for Safety?
Respect the Choice or Intervene for Safety?
When Individuals Make Risky Decisions
Activity: 1. Risk or Right?
Activity: 2. Risk or Right?
Activity: 3. Risk or Right?
Section - Dealing With Dilemmas
Examples of Common Dilemmas
Common Dilemmas
Activity: Dilemma 1 – Refusing Care
Activity: Dilemma 2 - Unsafe Behaviour
Activity: Dilemma 3 – Mental Capacity
Legal Frameworks Supporting Duty of Care
Quiz: Which Law Applies? – Duty of Care in Action
Section - Raising Concerns and Whistleblowing
Reporting Concerns Internally
Reflection/Discussion Questions
Legal Protection: Public Interest Disclosure Act (PIDA) 1998
Case Example: Sam the Care Assistant
Activity: What Would You Do?
What Would You Do?
External Bodies – Who Oversees Care Standards?
Care Quality Commission
LSAB and Others
Section - Knowing When to Ask for Help
Your Role
Your Limits
Your Duty of Care
Activity: Is This Within Your Role?
Duty of Care – When and How to Escalate
Duty of Care
Activity: Escalate Now or Monitor & Support?
Section - Duty of Care and Record Keeping
Why Accurate Documentation Matters
Activity: Spot The Problem in Documentation
What Problems Could This Cause?
Reflection Question
What to Record, How and When
Objective vs. Subjective Reporting
Quiz: Objective vs. Subjective Reporting
Section - Consequences of Failing in Duty of Care
Consequences of Failing in Duty of Care
Real Case Examples
Winterbourne View and Mid Staffordshire NHS Trust
Activity: Who Faces the Consequences? 
Activity Final Words
Section - Recap and Key Points
Recap and Key Points
Standard 3: Duty of Care


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