Residential Care - Working Safely with Agency Staff
Residential Care - Working Safely with Agency Staff
Supporting Safe Care, Communication and Teamwork on Short-Staffed Shifts
Awareness Training for Care Assistants, Senior Care Staff, Team Leaders.
Presentation (with built in end of session assessment questions (all scenario based) and handout.
All files editable.
Overall aim: To equip permanent care home staff with the knowledge, confidence and practical skills to work effectively with agency staff by providing clear safety information, supporting safe delegation and
communication and recognising when additional guidance is needed—so that
care remains safe, consistent and person- centred during short-staffed
shifts.
Learning objectives:
By the end of this session, permanent staff will be able to:
Recognise the pressures and risks faced by agency staff working at short notice.
Provide clear, concise safety information and guidance to agency colleagues.
Support safe delegation, communication and teamwork during short-staffed shifts.
Identify early warning signs that unfamiliar staff may need additional support or
clarification.
Presentation (31 Slides)
Aims and Objectives
Why This Training Matters
Understanding Agency Staff Pressures
Risks When Information Isn’t Shared
What Agency Staff Need to Know (Minimum Safety Brief)
Giving Clear, Concise Guidance
Safe Delegation: What You Are Responsible For
Supporting Teamwork on Short-Staffed Shifts
Early Warning Signs an Agency Worker Needs Support
How to Respond When You Spot Concerns
Role of Seniors / Shift Leads
Good Practice Example
Good Practice Example
Poor Practice Example
What Should Have Happened Instead
Summary and Key Takeaways
References and Further Information
SECTION - End of Session Knowledge Check Scenarios and Quiz
Quiz Scenario 1: Recognising Pressures
Quiz Scenario 2: Clear Guidance and Communication
Quiz Scenario 3: Teamwork and Support
Quiz Scenario 4: Identifying Early Warning Signs
Quiz Scenario 5: Safe Delegation
Quiz Answers
Word Documents
Easy Read Handout for Permanent Staff
HSC Training Link
Training Resources for Health and Social Care
Supplying training resources for the health and social care
sector since 2004.
Resources purchased are emailed to you via
Zip Folder attachment.
All packs are written in a generic style and can easily
be adapted to suit your own specific training delivery.
Resources are Microsoft Office based.
Secure payments via PayPal Merchant Commerce Platform.
You do not need a PayPal account to use this payment
gateway.
Debit and credit card payments accepted.
