Cultural - Translation Tools, What's Safe and What's Not Safe Health and Care Settings
Translation Tools, What's Safe and What's Not Safe Health and Care Settings
What UK Guidance Says – Risks, Limits and When Professional Interpreters are Required
Awareness for all health and care staff including Care Staff, Nurses, Seniors and Managers.
Presentation, Handout, General End of Session Knowledge Checks Questions (multiple choice), Trainer Aide Answer Key.
All files editable
Overall Aim: To increase staff awareness of how translation tools can and cannot be used safely in UK health and social care, in line with guidance,
patient safety and professional responsibilities.
Learning Objectives:
Describe what UK health and social care guidance says about the use
of translation tools and professional interpreters.
Recognise the risks to patient safety, consent and confidentiality when
translation tools are used inappropriately.
Identify situations where translation tools may be used safely and
situations where they must not be used.
Understand their own responsibility to seek appropriate language
support and follow local policy when language barriers are present.
Presentation (29 Slides)
Aims and Objectves
Introduction
Why Language Barriers Matter
Addressing Language Barriers: Tools vs Interpreters
What Are Translation Tools?
What Is A Professional Interpreter?
Legal and Best Practice Requirements
NHS Improvement Framework
Professional Interpreting and Translation IS the Standard of Care
Use of Professional Services
Translation Tools
Contextual or Limited Use Only
What This Means for Your Role (All Staff)
What This Means for Nurses
What This Means for Care Staff
What This Means for Managers and Senior Staff
Scenario – All Staff
Scenario - Nurses
Scenario – Care Staff
Scenario – Managers/Senior Staff
Confidentiality and Data Protection
What to Do If an Interpreter Is Not Immediately Available
Documentation Expectations
Summary – Key Messages
References and Further Information
Word Documents
Handout
End of Session Knowledge C heck Questions
Trainer Aide Answer Key
HSC Training Link
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